Credit Controller at Bryte Insurance Company Limited

The role holder will be responsible to ensure the timeous collection and manage the activities of accounts to ensure the collection of outstanding premiums, manage long outstanding balances, ensure appropriate accounting treatment, effectively liaise with underwriting and sales department. To ensure the timeous reconciliation and clearing of accounts contributing towards a more accurate result of the outstanding premiums. To meet business objectives and maintain high standards of service.

Key Tasks & Accountabilities

Premium Collections & Account Reconciliations

• Receive assigned recon tasks and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Request Payment from Broker monthly
• Allocate all premiums received
• Identify nature of dispute.
• Broker error – liaise with broker together with underwriting and sales team
• Endorsement not/incorrectly processed – initiate endorsement request – liaise with underwriting and sales team to correct

Unallocated cash reconciliations/premium collection dispute

• Reconcile unallocated cash
• Receive assigned recon tasks via workflow and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Cash received for unprocessed underwriting instructions – contact broker for information and forward to underwriting for processing
• Bryte action required – instruction not processed or incomplete – initiate endorsement – liaise with Market Underwriting
• Bryte action required – payment shortfall – refund request assessment required

Premium collection dispute and reconciliation

• Receive assigned recon tasks via workflow and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Call broker and request payment.
• Broker disputes statement, investigate, and negotiate payment
• Investigate and identify the discrepancy (Systems review, underwriting, sales team interaction)

Leadership Accountabilities

• Model behaviours that demonstrate commitment to Bryte’s guiding principles.
• Take action to manage own personal development and encourage others to do the same

Qualifications & Experience

• Finance qualification
• Minimum 3-5 years’ experience in credit control

Capabilities

• Analytical
• Financial management
• Collaboration
• Initiative
• Problem solving
• Strategic thinking
• Knowledge sharing
• Effective communication with internal and external stakeholders
• Detail oriented, accurate and organized
• Prioritize tasks and complete duties within a specified time frame
• Strong Microsoft Excel skills