With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
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Achieve and maintain KPI targets for collections, bad debt, DSO, and query resolution against the budget
Establish close communication with business units, internal and external clients, with a focus on timely collections and query resolution
Regularly meet with business partners and coordinate control functions
Implement collection strategies across the national market
Identify and build relationships with key client contacts to ensure timely recovery
Proactively review and follow up on outstanding debts
Provide debtor analysis for key clients and client portfolios
Assist Account Managers with reconciliations and other ad hoc debtor analysis, particularly regarding debtors reconciliations
Offer accurate advice on debt management, queries, VAT issues, etc.
Contribute to the analysis of ledger accounts and billing history
Collaborate with billing department to resolve credit control queries promptly
Participate in internal reviews of policies and knowledge capture of market information from file inception to recovery
Ensure all relevant details are included in the "collection package" provided to the market for collections
Analyze market breakdown and calculate accurate proportions due from the client base
Assist with planning for future developments and identify new opportunities where the credit control function can support the company's business objectives
QUALIFICATIONS and EXPERIENCE
Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector ) is essential as it is key accounts and on an open item system
Previous exposure to OnGuard/CreditNext and NAV/Business Central
Proven working knowledge of accounting system (Credit Management 1,2,3)
Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)
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