Credit Controller- Western Cape at Rentokil Initial South Africa

Description
A vacancy has arisen for a Credit Controller’s for the Accounts Receivable (AR) team. Preference will be given to suitable applicants in line with the Company Normalisation Policy.

Job Description Summary

You will be expected to manage the Ledger ensuring clients are contacted on a daily basis in order for the Collections targets to be achieved and the lowest doubtful debt is reported while maintaining strong and healthy customer relationships and internal stakeholders

KEY WORK OUTPUTS AND ACCOUNTABILITY

• Maintain a realistically low incidence of bad debt
• Consistently meet and maintain KPI’s (collections, bad debt, dso’s and query targets)
• Works with a minimum of direction on collections for an important ledger, possibly key accounts
• Anticipates developments, and identifies accounts that will require special attention
• Handles disputed accounts and negotiate to bring payment into line with terms
• Undertakes complex reconciliations, and compiles documentation for legal action
• Maintains accurate individual measurement and performance statistics
• Obtains sufficient information to assess the risk of new and existing customers
• Works within guidelines and reports to the AR Team Leader
• Close liaison with business units, internal and external clients, the focal point being timeous collections and query resolution
• Provide accurate advice on debt management, queries, VAT issues etc
• Involvement in the reconciliations analysis of ledger accounts and billing history
• Liaise with billing on Credit Control queries, through to prompt resolution
• Ensure all relevant details are provided for the “collection package” delivered to the market for collection
• Liaise with current service provider, claims handlers and others on outstanding collections
• Undertake ad-hoc responsibilities as required

SKILLS AND COMPETENCIES

• Excellent understanding of Accounts Receivable, Sales and Operations procedures
• Must possess initiative and work without supervision
• Attention to detail
• Ability to maintain a high level of accuracy
• Ability to think critically

Requirements

• Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
• Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item system
• Proven working knowledge of accounting system (Credit Management 1,2,3)
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)

Benefits

A number of benefits including:

• Subsidised Medical Insurance, Risk and Retirement funding
• Opportunity for Growth and Development
• A uniform allowance