Credit Manager - Downstream Shell at Shell Petroleum Development Company (SPDC)

Job Description:

We’re seeking someone who’s an expert in credit management in downstream business. Here’s a role that will develop and grow your professional and personal skills, with the chance to make a real difference within a supportive, positive company.

Where you fit in 

The credit team work jointly with Finance in the Business (FiB), supporting sales teams to manage their accounts receivables, and manage risk and reward in their business. The team provide credit support focusing simultaneously on cost efficiency and customer centricity.

The activities are aligned with the following objectives:

Support the business in balancing risk and reward:

1. Support growth and portfolio improvements through risk-reward insights.
2. Enable value maximisation through effective arbitrage of the cost of credit with other commercial terms.
3. Make maximum use of automation, digitalisation, simplification, migration, and optimised hand-offs.
4. Put organisational effort there where the biggest risks are managed.
5. Ensure fit for purpose compliance through a risk-based approach to controls.

As a Credit Manager for Downstream, you will interact with account managers, business GM and the Finance director/CFO of Shell Downstream South Africa (SDSA). It also interacts with the Audit & Risk Committee of the Board of directors on matters pertaining to credit risk performance. This role is a highly customer facing role with independent commercial decision-making responsibilities.

This is a high-profile role in Finance organization and global credit organization with exposure to senior Finance / Business leaders and third-party customers and part of the SDSA finance leadership team.

What’s the role?

You will be responsible for setting the strategic direction of the credit activities for South Africa downstream business as well as responsible for supporting new business, with the final goal of balancing risk and rewards and doing so optimally.

You will be accountable for the efficient and effective management of credit risk including the definition of appropriate level of support to the business under the guidance of global credit risk management frameworks to ensure a balance between cost of operation and level of risk.

In cooperation with other team members, you will be accountable and responsible for multiple businesses in the Downstream South Africa including Mobility, Lubricants and Sectors & Decarb according to the below descriptions.

Your further accountabilities will include:

• Credit strategy development and implementation tailor made by group of markets/countries based on backward analysis of KPIs and statistic and forward outlook.
• Responsible for deep analysis of economic macro indicators in conjunction with available internal information to provide a timely analysis and indication of required changes in strategies.
• Responsible of analyzing multiple portfolios of customers to ensure overall portfolio risk remains balanced utilising available tools
• Responsible for regularly analysing B-portfolio (doubtful debts) to determine area of risk and setting appropriate actions, engaging business partner as well as sharing learning.
• Responsible for carrying a regular analysis of Credit KPIs and providing to the business partner insights and explanation of trends as well as identify any required action to improve bottom line performance.
• Assessing Investment Proposal and new business proposals or changes in credit terms providing structured feedback to business partners on credit risks and mitigations (according to materiality of cases).
• Responsible for leading customers visits where required as well as support sales in their interaction with customers (according to materiality of exposure).
• Provide steer on the appropriate collection action (including interface with Third Party collection agency).
• Credit representation within meetings with local/regional/cluster business partners and internal stakeholders including audit and risk committee.
• Provide assistance to business with key analytical recommendations to support and challenge the business in their market growth and consolidation efforts.
• Regularly interface with sales managers, finance advisors and credit operations to ensure a proper execution of agreed strategy and to review portfolio risk and present the credit perspective for specific high-risk exposure analysis that may be escalated to senior business leaders.
• The Credit manager might be an active member of Credit Committee (together with other team members and manager) for Credit Decision approval.
• Ensuring that controls are adhered to within the area of responsibility including be responsible for Audit co-ordination and business control reviews within area of responsibility.
• This role requires strategic thought processes to be able to design and implement cross-border credit strategies, and contribute/manage high profile projects, which involve delivering presentations to very senior internal/external stakeholders.

What we need from you? 

We’re keen to hear from individuals with preferably 8 years of working experience in credit risk management and a Bachelor’s Degree in Commerce of Finance or equivalent. Alongside this, we’d hope to see many of the following on your CV:

• Preferably with post graduate degree in credit management.
• Experienced in implementing credit policies, credit risk, performance, and assessment.
• Deep business and commercial knowledge, particularly with high risk/strategic customers.
• Strong supervisory skills and stakeholder management.
• Background in a customer facing role.
• Knowledgeable in any credit performance checking type of systems.

Scam Warning:

Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites www.shell.com/careers when available.

Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: www.shell.com/careers. All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.

Shell is an Equal Opportunity Employer. 

An innovative place to work 

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