Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 100+ in 40+ countries, our deeply instilled cultur...
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Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries and cheque cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines.
Ensure all inquiries from guests, groups or credit card companies are handled promptly (same day if possible) and professionally.
Ensure prompt and accurate billing for all accounts and timely collection follow-up.
Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts.
Ensure that the check-in / check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel.
Develop and maintain relationships with regular clients to foster communication and assist in collection.
Prepare and conduct a monthly credit meeting.
File documents and reports.
Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.