Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Our range of services includes international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions. At Aramex, our unique business model and commitment to innovation drive every strategic decision
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Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa
Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
Maintain all the CRM systems and databases required to deliver a coherent strategy
Collaborate with our Content Strategist and Designers to deliver required assets
Measure, analyse and report on results to drive actionable insights
You will own the funnel – from start to finish
Build, test, schedule and send broadcast and automated email campaigns.
Brief engineering teams on work needed to maintain and develop CRM infrastructure
Minimum Requirements
+8 Years’ experience in a B2B & B2C CRM / MarComms role.
Degree in Marketing, Digital technologies or similar relevant field preferred
Experience with Salesforce Marketing Cloud & Pardot a must
UX background is a plus
Competencies & Skills
Analytical skills; ability to interpret data and insight to drive improvement.
Creative thinker, with meticulous attention to detail
Thorough understanding of advanced data segmentation and marketing automation
A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
Strong understanding of the digital ecosystem, including mobile devices, experiences,and applications
Strong commitment to collaboration and ideation; ability to work a variety of teams to bring campaign elements to life
Ability to analyze and interpret metrics and translate them into strategic decisions
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