Job Vacancies at Aramex South Africa

Job Purpose

To maintain and develop the relationship with customers through being the one-stop-shop contact point and upselling to existing client base to achieve business growth.

Key Responsibilities

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional logistics products
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update weekly call report and REACH daily
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• 3 Year corporate experience in managing a portfolio of clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Excellent communication skills

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

Competencies

• Integrity
• Problem Solving
• Planning and organising
• Building and maintain relationships
• Customer focus
• Stress Tolerance
• Communication (Verbal & Written)

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Job Overview

Build and maintain a line haul platform for the network that is reliable and accessible across both Domestic and Express platforms.  Work in close liaison with operations to achieve cost effective transport solutions.

Key Responsibilities

• Provide support to stations on connectivity & operational requirements
• Oversee & support hub operations – dotted line to all the branches
• Provide stations with competitive transit times to be offered to customers
• Manage, control and reduce costs at Aramex hubs
• Provide global and regional business development teams with better rates, new airlines, new setup…etc.
• Play major role in product development process in terms of setting up the routing, packing and Standard Operating Procedures which ensure smooth kick off for the product (Bio, Lithium batteries, Heavyweight / Deferred business)
• Reporting any information that might impact company image and brand or functioning
• Focus on optimum vehicle load capacity utilization by selecting the right vehicles for the work to be performed, with design of truck bodies and trailers built to configure and to adapt to differing cargo types, breakbulk or palletized.
• Perform capacity planning & prepare for peak periods
• Ensures continuous improvement by adopting best practices within the network
• Build and maintain strong relationships with suppliers
• Hold Quarterly meetings with suppliers, sign new global deals, new rates & create new setups
• Report to all stakeholders on cost & transactions with suppliers
• Identify trends and areas for improvement through cost analysis
• Monitor capacities and make adjustments according to the performance
• Investigate and fix service related issues at Hubs, stations and airlines
• Monitor KPIs at hub operations & help enhance performance
• Responsible for contingency and disaster recovery planning through providing alternatives and restoring services.
• Design system functionalities and changes required on the line-haul IT system
• Adhere with company HSSE, compliance and sustainability corporate policies and standards
• Manage vehicles in a cost effective manner with the assistance of the Fleet manager
• Manage sub-contractors in a cost effective manager
• Assist Risk department in cases where a courier or vehicle is in danger, to ensure the safety of the courier and vehicle.
• Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct. All policies and procedures must be made known to all operations staff.
• Ensure that all costs are allocated correctly.
• That at all times he/she conducts him/herself in a manner which befits the position, leading by example at all times as well as maintaining control of operational issues.
• All staff are treated fairly and with respect.
• Appropriate planning and sufficient coverage at all times taking into account leave, sickness and resignations.
• All clients are handled with due care.
• Maximize return on investment through managing cost, service and productivity
• Communicate daily any service related issuesto relevant team proactively
• Responsible for driver selection and driver training.
• Nurture a strong relationship with vehicle manufacturer/s and negotiate favorable vehicle purchase arrangements with buy-back agreements and extended vehicle warranties
• Ensure fleer consistent reliability by negotiating maintenance agreements with vehicle manufacturers .
• Establish fleet insurance with a specialist insurance broker
• Manage fleet operations by controlling own 24-hour in-house fleet vehicle tracking system or outsource this function to eg. Eqstra
• Tyre management system to measure tyre costs and to reduce tyre theft. Outsourcing of this function is available. Eg Tyre Point or Mastertreads.
• Prepare annual budget for presentation and approval by the Managing Director.
• Communicate daily any service related issues to relevant team proactively
• Provide stations with competitive transit times to be offered to customers

Related Procedures

• Adhere to all related policies, procedures documented and published under infohub on the intranet.
• Manage Aramex’s membership with the Road Freight Association and any others that will benefit Aramex.

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Key Responsibilities

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and REACH daily
• Prepare and present proposals and presentations to clients

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• Minimum 3 Year Corporate Sales Record
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling

COMPETENCIES

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and REACH daily
• Prepare and present proposals and presentations to clients

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• Minimum 3 Year Corporate Sales Record
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling

COMPETENCIES

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and REACH daily
• Prepare and present proposals and presentations to clients

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• Minimum 3 Year Corporate Sales Record
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling

COMPETENCIES

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and REACH daily
• Prepare and present proposals and presentations to clients

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• Minimum 3 Year Corporate Sales Record
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling

COMPETENCIES

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities

• Backline support to all Aramex branches across South Africa
• Hardware and Software installations and support
• Server implementation and support
• Networking implementation and support
• Virtualization implementation and support
• Application implementation and support
• Cloud system management including, but not limited to Host Africa and AWS

Minimum Requirements

• A+ and N+
• MCSA preferred
• Windows Server 2008, 2012, 2016, 2019 extensive knowledge key
• Linux Operating system knowledge essential
• Understanding of TCP/IP
• Microsoft Office 365 knowledge
• Excellent written and verbal communication skills
• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues
• Dependable to be at work during assigned shifts and to complete work as expected
• Ability to multitask and meet specific goals set by supervisors and management
• Extensive Hardware knowledge including: Desktops, laptops, printers, networking equipment and servers
• Hardware installation, configuration, and maintenance (Networking and Server)
• Intermediate networking skills
• Virtualization knowledge, VMWare 6.5 and higher
• Experience with Dell storage systems

Skills

• Communication - Written & Verbal
• Attention to detail
• Problem solving
• Multi-tasking

Competencies

• Planning and Organizing
• Problem solving
• Team work
• Customer Focus
• Stress Tolerance

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Job Purpose

Generate business, achieve targets and manage all aspects of the business including but not limited to staff, operations, sales, customer care, quality, credit / collections and costs for the East Region. The East Region consists of the Durban, Pietermartitzburg, Richards Bay and East London Branches.

Key Responsibilities 

• Set the branch goals, operational plan and budget with the CEO
• Grow revenue and retain existing clients
• Control branch costs in general and abide by budget constraints
• Achieve set budgets and targets
• Effective management of the various departments and functions
• Maintain and apply the ARAMEX culture, image and standards
• Customer Satisfaction – Ensure proper customer service to branches and clients
• Sales and Marketing – Visit clients to enhance relationships and explore new business opportunities
• Human Resources – Co-ordinate with HR to ensure the recruitment of talented employees
• Training – Liaise with Training to ensure staff are properly and adequately trained to perform their functions

Minimum Requirements

• Bachelor’s Degree or equivalent training and/or experience
• At least 10 years’ experience in a Management position
• Experience in the Logistics industry is advantageous
• Proven successful track record at running both a sizable team and income statement
• Strong Business Acumen
• Must be willing to travel
• Valid Code 08 drivers licence and own reliable transport
• Advanced Microsoft Package – Word, Excel, Power Point

Skills

• Organization & Planning Skills 
• Communication Skills 
• Interpersonal Abilities 
• Problem-Solving 
• People Management 
• Team Building skills 

Competencies

• Innovation
• Achievement Drive
• Leadership
• Problem Analysis
• Customer Focus
• Strategic Thinking
• Building Effective Teams

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Key Responsibilities

• Manage the entire marketing deliverable cycle including initial planning, creative briefing, implementation, monitoring, optimization, analysis and reporting
• Lead and support the implementation of our paid marketing strategies to drive awareness, leads, app downloads and revenue growth
• Generate weekly, monthly and quarterly performance reports and dashboards, and recognize and troubleshoot data anomalies
• Measure and optimize our paid marketing using vendor-specific reports, Google Analytics and Tableau 
• Research and test partnerships with new vendors to expand our reach and/or lower cost-per-acquisition
• Collaborate with marketing teammates to maintain a consistent brand voice and message across all Marketing channels
• Work with the Content Strategist & creative team to craft landing pages and lead-gen forms for our content to distribute through relevant paid programs
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution, and programmatic media buying
• Monitor market intelligence and keep track on competitor movement and market situation

Minimum Requirements

• +8 Years’ experience in B2B & B2C Performance Marketing.
• Expert knowledge in Microsoft Excel
• Experience with Appsflyer and Tableau a plus
• Degree in Marketing, Digital technologies or similar relevant field preferred
• In-depth knowledge of the various paid marketing channels and technologies, including paid search, retargeting, social network advertising (Facebook, Twitter, LinkedIn, Instagram, and more), and content distribution and placement networks

Competencies & Skills

• Outstanding communication, presentation and leadership skills
• Thorough understanding of mobile attribution
• Excellent organizational and time management skills
• Strategic thinker with great analytical skills
• Extremely data-driven and detail-oriented
• Analytical skills; ability to interpret data and insight to drive improvement.

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Key Responsibilities

• Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa
• Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
• Maintain all the CRM systems and databases required to deliver a coherent strategy
• Collaborate with our Content Strategist and Designers to deliver required assets
• Measure, analyse and report on results to drive actionable insights
• You will own the funnel – from start to finish
• Build, test, schedule and send broadcast and automated email campaigns.
• Brief engineering teams on work needed to maintain and develop CRM infrastructure

Minimum Requirements

• +8 Years’ experience in a B2B & B2C CRM / MarComms role.
• Degree in Marketing, Digital technologies or similar relevant field preferred
• Experience with Salesforce Marketing Cloud & Pardot a must
• UX background is a plus

 
 Competencies & Skills

• Analytical skills; ability to interpret data and insight to drive improvement.
• Creative thinker, with meticulous attention to detail
• Thorough understanding of advanced data segmentation and marketing automation
• A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
• Strong understanding of the digital ecosystem, including mobile devices, experiences,and applications
• Strong commitment to collaboration and ideation; ability to work a variety of teams to bring campaign elements to life
• Ability to analyze and interpret metrics and translate them into strategic decisions

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KEY RESPONSIBILITIES

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and REACH reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

MINIMUM REQUIREMENTS

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor Degree or similar qualification and/or similar experience
• 5 Years corporate experience in managing a portfolio of clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driverfs license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

COMPETENCIES

• Integrity
• Problem Solving
• Planning and organising
• Build and maintain relationships
• Customer focus

go to method of application »

Key Responsibilities

• Effective and efficient management of collections and deliveries
• Compile Route Optimization reports as well as SLA reports
• Ensure adherence to SOP’s
• Record of AIRLINE masters and update daily
• Monitoring of the collection and delivery performance
• Ensuring Part 108 security screening processes
• Problem identification, analysis and implementation of solutions
• Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
• Ensuring all operations staff clock in and out in strict accordance with their set shifts
• Monitoring and ensuring the safety and security of staff
• Conducting weekly staff meetings
• Working closely with management to drive optimal cost saving initiatives
• Meeting KPI target and deadlines
• Staff management

Minimum Requirements

• Matric/ Grade 12 or similar qualification and/or experience
• Qualification in Logistics is advantageous
• Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
• MS Office applications (Word, Excel, & Outlook)
• Must have at least 3 years’ experience in Operations
• Fleet manager experience advantageous 
• Own transport beneficial

Skills

• Communication - Written & Verbal
• Planning, organizing and time management
• Problem solving
• Flexibility
• Supervisory abilities

Competencies

• Communication (Verbal & Written)
• Planning & Organising
• Adaptability
• Decision making
• Problem analysis