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The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimize Shoprite’s customer engagement capabilities while delivering customer growth and profitability within the Rewards program.
The role generates and translates data into meaningful insights, and collaborates with a cross functional team of data scientists, analysts, product managers, agile delivery, and technology teams in incremental deployments.
The role also works in close partnership with business stakeholders including buying, commercial, marketing and operations teams, to enable the delivery of Shoprite’s customer engagement and growth agenda.
Job Category
Marketing
Job Objectives
Qualifications
Experience
Knowledge and Skills
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