Customer Insights Data Analyst at PEP

PURPOSE OF THE JOB

Be the custodian of retail product and customer performance data intelligence, to create and evaluate business opportunities through the analysis of internal and external data.

KEY RESPONSIBILITIES

• Analyse market data, to understand and articulate category insights and shifting trends
• Review data of campaigns/promotions strategies to identify gaps and improve ROI
• Understand and align market insights to improve retail product strategies 
• Assess customer opportunities, analyse competitor behaviour and interpret retail strategy
• Track the effectiveness of promotions and the reliability of forecasting, whilst monitoring the effect on consumer demand and supply competitor pricing
• Provide a data/insight-driven plan to develop and build category and overall business objectives
• Analyse data to identify prospective opportunities and conduct the related due diligence

JOB INCUMBENT REQUIREMENTS

• 3-year diploma/degree i.e. BComm or Marketing
• 3 years’ retail experience, preferably in market research or insights
• Working knowledge of data analytics tools 
• Experience in developing management reports within a Planning/Sales environment as well as generating key insights from them
• Knowledge of statistical software ( e.g. SPSS, SAS, Sequel, Python) would be an advantage
• Computer literacy – MS office and/ or Google- Suite
• Competencies required: Problem assessment; Decision-making; Results driven; Resourcefulness; Planning, organising and control; Negotiation and influencing; Strong analytical skills; Business acumen; Communication skills (both verbal and written); Building and maintaining relationships as well as Stress tolerance

CLOSING DATE: Friday, 14 February 2020

If you are interested and meet the minimum requirements, please submit your CV. 

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.

PEP strives for equal opportunity in terms of its employment equity guidelines.