Customer Service Administrator at Helderberg Personnel

Responsibilities include but are not limited to:

• Support to the Sales Team is the core function
• Serve as the first point of contact for customer inquiries, providing prompt and professional assistance (Front desk, telephonically and written communication)
• Process orders, invoices, and other administrative tasks efficiently
• Coordinate with internal teams to ensure timely delivery of products and services
• Maintain accurate records of customer interactions and transactions
• Resolve customer concerns and escalate issues when necessary to ensure satisfaction

Criteria:

• Matric
• Proven experience in a customer service / administrative role
• Highly motivated with a proactive, can-do attitude
• Customer service-oriented with exceptional communication skills
• Fluency in English and Afrikaans
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite and general office systems
• Reliable, sincere, and approachable personality
• Ability to handle multiple tasks and work in a fast-paced environment