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The WizzPass Visitor System revolutionizes the way that visitors and contractors are managed creating a much more convenient, efficient, secure and safe environment and way that businesses, visitors, contractors, employees and clients interact.
WizzPass is hiring!
WizzPass is a leading provider of Smart-Access solutions, which revolutionizes the way that visitors, contractors and staff access is managed. WizzPass provides a variety of Visitor Management and Workforce Screening solutions for multi-tenant or single tenant buildings, office parks, factories and other facilities.
About the Role
The Client Success Manager role is based in Johannesburg and he/she will be responsible for B2B (business-to-business) client relationship management and key client support. The Client Success Manager will guide customers through the implementation and into the support phase, with the main key success factor of building and maintaining the relationship with the client.
The Client Success Manager will need to leverage their knowledge of the WizzPass system and the solutions it can provide as well as an understanding of the customer’s business, in order to provide a structured and creative problem-solving approach to meet the client’s needs.
The candidate will need to be independent and hard working with good time management, but he/she will need to be flexible and able to adapt to changing client requirements on a daily basis. The ideal candidate is someone who is passionate about software and technology, is professional and comfortable with client interaction, has a hands-on and analytical approach to problem solving, and is adept at handling multiple job functions and tasks on an ongoing basis. The position will be based in Rosebank, Johannesburg
What You'll Do
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Candidate Requirements
Job responsibilities:
Salary
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