Data Governance & Knowledge Manager at Genesis Analytics

Requirements

The central objective of this role is to ensure staff can access and use the information they need to do their best work. This will be achieved by ensuring that: 

• The data infrastructure is established and runs effectively.
• There are processes and tools to build, share and develop knowledge.
• Our systems fit the purpose.

This position must be able to understand both the technical points of data management, as well as the business drivers and needs regarding data.

Ownership and curation of a resource site to ensure staff can access to knowledge (35%)

• Knowledge needs a home - and Genesis has already built a resource site that contains useful information. This role will develop the resource centre further to become a one-stop-shop for most of the resources that any employee may need. The role is responsible for building a culture of data sharing supporting Genesis staff to actually engage with the available information, extract it, add to it, and build upon it. Tasks include but not limited to:
• Manage the homepage of the Resource site by collecting key communications and announcements on a daily weekly basis (with support from dedicated staff members).  
• Establish and manage a plan with the various Genesis teams to ensure the content of their respective pages remains up-to-date and useful. 
• Develop and maintain ad-hoc spaces to ensure staff gets access to key knowledge products e.g. induction materials.
• Direct / support the development of “how to” guides that contain information on how to complete certain tasks easily.
• Act as "Knowledge Navigator" for practices: knowing where certain knowledge is located and connecting staff with that specific knowledge to those who need it. Allocate Champions where appropriate.
• Provide ideas and suggestions on how to build and support an interactive knowledge sharing mechanism (within our existing platforms).
• Provide analytics on web traffic to our centre, e.g. taking stock of whether training initiatives are attended & user engagement.

Skills level: entry to mid-level

Time: 3 hours a day 

Establish and supervise a data gathering & data management process (upfront investment then 25%)

An immediate task for the role consists to establish the data architecture i.e. how the data will be acquired, stored, consumed, integrated and managed by different data entities and IT systems. This includes an initial map of the current data needs, the establishment of data acquisition processes, as well as setting up the protocols for data management. For example, tasks under this workstream include: 

• Improve filing and folder management, establishing a cross-firm protocol;
• Identify key data collection moments e.g. project start up and close-down, and ensure the teams are able to collect and store information correctly and in-time.
• Work with the various teams to ensure quality of information.
• For some type of data, ensure to have systems in place to close the feedback loop.
• Support certain reporting requirements.

Skills: advanced

Time: upfront investment (key priority) e.g. 80 hours; weekly checks / approx. 

Lead on systems improvement (25%)

• Systems deployments: we always strive to adopt and deploy softwares that would streamline our processes and improve efficiency. The role is responsible for the identification and the deployment of those. This includes support for the roll-out and uptake of some of our pre-existing softwares (e.g. DocuSign) through training and ongoing troubleshooting support.
• Technologies and automations: for some parts of the business there is a strong need to automate certain types of tasks e.g. generate credentials, templates for proposals and reports, self-populate report sections,  etc. The role is responsible for making suggestions on how to automate some of our processes as well as taking responsibility over some of our current automations. This entitles sourcing and managing external developers. 

Skills: mid-level

Time: 4 hours a week

Special projects (5%)

As Genesis Analytics grows, it will have a need to complete ad-hoc specialist projects in order to put in place required systems for efficiency. 

For example, Genesis is in the process of setting up a new Unit that will need to set up and maintain a dedicated Management Information System specifically for the unit. The role is expected to lead on the design; support the resourcing of needed skills; and overall system supervision.