Debtors Administrator at Excellerate JHI

About the role

• We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.

What you will bring

Inherent requirements for the position (non-negotiable)

• Matric with Accountancy as a subject
• Strong technical background and skills.
• At least 2 years’ relevant experience in rent collection
• Computer literacy (MS Office)

Additional demonstrable requirements:

• Administration Skills

What you will be doing

Financial Management & Allocations

• Process bank allocations and journals to correct payments.
• Investigate, report, and resolve credit balances.
• Compile monthly disbursement packs, including invoices, adjustments, and utility schedules.
• Balance daily cashflow of incoming/outgoing payments and process landlord payments when required.

Arrears & Collections

• Conduct telephonic and email collections, updating arrears reports with action plans.
• Issue internal Final Demand Letters and liaise with attorneys for landlord-directed legal action.
• Recommend summons/legal proceedings and follow up on attorney accounts.
• Negotiate payment plans and acknowledgements of debt with tenants.

Tenant & Legal Liaison

• Manage deposit refunds and interest reversals where applicable.
• Process legal invoices, recover costs from tenant accounts, and ensure timely payments to attorneys.
• Maintain accurate tenant master data (addresses, contacts, etc.) in SAP.

Utilities & Reporting

• Upload consumption slips to portals before statement runs.
• Reconcile utility charges against DA Metering schedules and adjust pre-billing reports.
• Manage diesel recoveries, including journal processing and coordination with finance.
• Ensure tenant statements and utility advices are distributed promptly.

Turnover & Compliance Reporting

• Collect monthly tenant turnover figures and compile schedules for landlord packs and EXCO submissions.
• Prepare weekly arrears and landlord reports, ensuring deadlines are met

Deadline:12th March,2026