Latest Jobs at Excellerate JHI

About the role

• Join our company where you will be responsible to apply prescribed frameworks, policies and methodologies in order to apply reporting obligations for clients of Excellerate. You will execute established departmental policies and procedures and ensures that all reporting obligations are conducted in line with set frameworks, policies, methodologies and Risk Management Compliance Programme.

What you will bring

Inherent requirements for the position (non-negotiable)

• Grade 12
• 2 - 5 year’s relevant experience in a similar role
• Reporting Experience Essential
• Finance or Compliance qualification would advantageous 

Additional demonstrable requirements:

• Microsoft Office Suite: Advanced proficiency in Excel; skilled in Outlook and Word
• Administration and organizational skills
• Time management and prioritization
• Anti-Money Laundering (AML) procedures
• Clear and effective communication
• Systematic and detail-oriented approach

What you will be doing

AML & Compliance Reporting:

• Report potential suspicious or unusual transactions or activity to the Compliance Manager.
• Analyse daily cash transaction reports to identify cash threshold transactions above R49,999.99.
• Submit Suspicious Activity Reports (SARs), Suspicious Transaction Reports (STRs), Terrorist Activity Reports (TARs), and Terrorist Property Reports (TPRs) to the Financial Intelligence Centre (FIC).
• Assist with regulatory requests received from the FIC under the direction of the AML Compliance Manager / MLCO.
• Capture and report all Cash Threshold Transactions via the GoAML platform.
• Ensure successful submission of all reports on GATR and escalate reporting failures to the AML Compliance Manager and MLCO.

Data & System Support

• Provide statistical data for monthly Management Information reports.
• Assist with collating data for Directives or Remedial Actions relating to reporting obligations.
• Support GATR – Adaptris with system implementations and changes related to reporting.
• Collaborate with IT on system implementations or changes impacting reporting processes.

KYC function:

• Obtain all KYC documents as stipulated in the Risk Management Compliance Programme (RMCP) to satisfy FICA requirements.
• Liaise with Lease Administrators (LAs) to secure necessary documentation.
• Verify accuracy of documents before uploading to DocFox and maintain client/tenant profiles.
• Ensure all required documents are uploaded and risk rating questions are correctly completed for accurate risk allocation.
• Refer all Sanctioned and Politically Exposed Person (PEP) alerts, as well as risk rating queries, to the AML Compliance Manager.
• Perform ongoing due diligence on all clients/tenants.
• Conduct PEP/PIP/Sanctions and Adverse Media Screening for new and renewal applications.
• Process potential daily watchlist matches and update registers accordingly.
• Ensure Service Level Agreements (SLAs) are met on all deals.
• Assist business units with KYC-related queries and provide guidance to LAs.
• Ensure remediation commitments are fulfilled.
• Maintain compliance with applicable laws, regulations, group policies, and agreed levels of authority.
• Provide monthly management information and detailed statistics on KYC matters.
• Create access folders and update documents in line with POPI policy for credit vetting and internal audits.
• Ensure all client/tenant information is relevant, confidential, and securely stored.
• Save all KYC communication in secured files.
• Control confidential documents as per POPI policy, ensuring no sensitive information is left in open view.
• Apply stringent Technology and Application policy: protect passwords, avoid sharing, and lock workstations when unattended.

Enhanced Due Diligence:

• Conduct annual EDD reviews, or when trigger events occur, for all high-risk clients/tenants.
• Refer any changes identified during EDD that affect client risk ratings to the AML Compliance Manager.
• Carry out thorough background investigations on tenants.
• Compile detailed investigation reports to support business units in making informed decisions.
• Identify Politically Exposed Persons (PEPs) and tenants presenting elevated AML risk to Excellerate.

Transaction Monitoring:

• Monitor and investigate manual and system-generated alerts to identify potential suspicious transactions or unusual activities.
• Investigate all sanctions and PEP hits to determine whether they are true positives or false matches.
• Report confirmed sanctions/PEP matches to the AML Compliance Manager.
• Assist with internal investigations relating to SARs, STRs, TARs, and TPRs.
• Draft reports for clients who deposit excessive cash into Excellerate’s bank account.
• Conduct investigations to determine whether activity is illegal or legitimate.
• Improve transaction monitoring processes and prioritize risks effectively.
• Accurately document rationale for case closure or escalation, ensuring clear audit trails.

Deadline:10th March,2026

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About the role

• As a Leasing Manager, you will play a pivotal role in negotiating and finalizing lease agreements within defined parameters. Your focus will be on balancing tenant needs with the company’s strategic and financial objectives, ensuring mutually beneficial outcomes without compromising organizational interests.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• Minimum 3-5 years of relevant experience in the Leasing environment
• Valid Fidelity Fund Certificate

Additional demonstrable requirements:

• Computer literacy with proficiency in MS Office and property management systems.
• Strong negotiating skills with the ability to secure favorable lease terms.
• Numerical aptitude to interpret financial data and rental structures.
• Contract comprehension with the ability to interpret and apply lease agreements.
• Sound knowledge of the legal context governing commercial leases and property law.
• Excellent communication and interpersonal skills to engage effectively with tenants and stakeholders.
• Analytical mindset with attention to detail and problem-solving ability.

What you will be doing

Strategic Leasing

• Develop and implement the annual leasing strategy.
• Ensure all renewals and new leases are negotiated timeously and professionally, in line with company/client policies.
• Accurately prepare, compile, and sign off lease agreements.
• Implement processes to track outstanding leases and FICA documentation, escalating where necessary.

Tenant & Broker Relations

• Maintain positive relationships with tenants and brokers to support retention and growth.
• Compile and distribute monthly vacancy schedules to brokers.
• Grow and manage the broker database.
• Attend to prospective tenants and brokers, including space showings.

Financial & Reporting

• Prepare and manage income budgets and annual budgets.
• Produce accurate status reports, monthly variance reports, forecasts, TI schedules, broker commission schedules, and internal commission schedules.
• Compile monthly Manco reports for the commercial portfolio.
• Manage tender applications and commission packs prior to client sign-off.
• Approve workflows on SAP.

Operational Excellence

• Ensure tenant files are kept up to date with relevant correspondence.
• Support other business units when required.
• Meet deadlines for monthly trackers, TI meetings, and broker commission updates.
• Check and sign off motivations for client approval.

Leadership

• Provide effective staff management, ensuring team performance aligns with business objectives.

Deadline:10th March,2026

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About the role

• As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• A business property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in property/centre management industry.
• Valid Driver’s license

Additional demonstrable requirements:

• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of Commercial property management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Team Leadership (5%): Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
• Marketing of Space & Renewals (40%): Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
• Property Management (30%): Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
• Budgeting & Expense Control (10%): Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
• Liaison (10%): Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 
• Revamps & Upgrades & New Developments (5%): Purpose-Driven Planning with relevant teams

Deadline:13th March,2026

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About the role

• We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
• This position will require an all-rounded property professional.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
• PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvem

Deadline:27th March,2026

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About the role: 

• EBM are currently seeking a passionate, driven, and results-oriented Exhibition Sales Specialist to join our sales team. This is an exciting opportunity for a sales professional with a flair for retail activations, exhibitions, and brand engagements within high-traffic environments.  Candidate should also have experience engaging with agencies.
• As the Exhibition Sales Specialist, you will be responsible for selling and managing exhibition space within Menlyn Park Shopping Centre. You will work closely with local and national brands, agencies, and partners to create impactful in-mall exhibitions, activations, and brand experiences. Your core focus will be to drive revenue through leasing promotional space, ensuring activations align with the mall’s strategic objectives and enhance shopper engagement.
• This role suits a self-starter who thrives in a target-driven environment, has excellent relationship-building skills, and understands how to translate brand needs into effective in-mall marketing opportunities.

What you will bring:

• Minimum 3 years’ experience in exhibition, media, or mall activation sales, preferably within a retail or shopping Centre environment. 
• Proven track record of exceeding sales targets and driving commercial
• Strong network of clients, brands, and agencies in the activation/promotions
• Excellent verbal and written communication, negotiation, and presentation
• Ability to manage multiple projects simultaneously and work under
• Confident, outgoing, and able to work independently as well as part of a
• Highly organized with exceptional time management and attention to
• Understanding of retail marketing, brand activation, and promotional

What you will be doing:

• Client Engagement: Conduct sales meetings with prospective clients and agencies to understand their exhibition and promotional needs.
• Sales Strategy: Develop and implement a proactive sales strategy to drive new business and maximize occupancy of exhibition space.
• Space Management: Identify, plan, and allocate promotional/exhibition space across the mall in line with operational requirements and brand relevance.
• Proposal Development: Prepare tailored proposals and presentations to potential exhibitors showcasing available space and opportunities.
• Relationship Management: Build and maintain long-term relationships with brands, agencies, and partners to drive repeat business.
• Revenue Growth: Consistently meet and exceed sales targets and contribute to the commercial success of The Pavilion.
• Activation Oversight: Work with internal teams to coordinate logistics and ensure seamless execution of exhibitions and activations.
• Performance Tracking: Monitor performance of activations and provide post- campaign reports and insights to stakeholders.
• Compliance: Ensure all exhibitions meet mall compliance standards, brand guidelines, and health & safety regulations.
• Market Awareness: Keep up-to-date with retail trends, competitor activity, and evolving consumer behavior to identify new business opportunities.
• Agencies visits weekly

Deadline:13th March,2026

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About the role

• As a receptionist at our company, you will receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the centre and maintaining a pristine reception area, responsible for controlling the bookings for meeting rooms.
• General administrative support in terms of procurement administration will also form part of this position in supporting the centre management team.
• The candidate will also be required to work as Customer Services Officer over some weekends or public holidays.

What you will bring

Inherent requirements for the position (non-negotiable)

• Grade 12 or equivalent
• 3 years relevant experience in an administrative environment.
• Experience on managing a switchboard
• Retail shopping centre experience
• Excellent telephone etiquette and communication skills.
• Computer literacy (MS Office)

Additional demonstrable requirements:

• Methodical approach to tasks and attention to detail.
• Ability to work collaboratively as part of a team.
• Ability to multitask effectively and manage multiple priorities.
• Strong interpersonal skills for engaging with clients, visitors, and team members.
• Strong administration skills.

What you will be doing

You will be responsible for the following:

• Receive walk-in enquiries / complaints from members of the public and direct and assist accordingly
• Assist the Security, Cleaning and Parking contractors with all requests.
• Give directions to the public (walk-ins) re the location of specific offices.
• Wheelchair bookings (where relevant)
• Receive tenant enquiries / complaints, (via telephone / in person / in writing).
• Log complaint / request on the Call & Query System and assign the query to the appropriate person.
• Follow up on progress of action, if feedback has not been received before deadline.
• Reception duties at front desk of office reception (public/tenants/contractors)
• Operation of Switchboard
• Update emergency contact numbers and tenant telephone numbers.
• Take and relay messages for building staff.
• Make bookings for auditorium, where applicable
• Liaise with service providers where applicable
• Send circular letters to clients during break-downs (example: air-con/lifts)
• General typing for the Building Manager
• Send, sort and distribute post
• PA announcements where applicable
• Assist all teams where required

Deadline:7th March,2026

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About the role

• We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.

What you will bring

Inherent requirements for the position (non-negotiable)

• Matric with Accountancy as a subject
• Strong technical background and skills.
• At least 2 years’ relevant experience in rent collection
• Computer literacy (MS Office)

Additional demonstrable requirements:

• Administration Skills

What you will be doing

Financial Management & Allocations

• Process bank allocations and journals to correct payments.
• Investigate, report, and resolve credit balances.
• Compile monthly disbursement packs, including invoices, adjustments, and utility schedules.
• Balance daily cashflow of incoming/outgoing payments and process landlord payments when required.

Arrears & Collections

• Conduct telephonic and email collections, updating arrears reports with action plans.
• Issue internal Final Demand Letters and liaise with attorneys for landlord-directed legal action.
• Recommend summons/legal proceedings and follow up on attorney accounts.
• Negotiate payment plans and acknowledgements of debt with tenants.

Tenant & Legal Liaison

• Manage deposit refunds and interest reversals where applicable.
• Process legal invoices, recover costs from tenant accounts, and ensure timely payments to attorneys.
• Maintain accurate tenant master data (addresses, contacts, etc.) in SAP.

Utilities & Reporting

• Upload consumption slips to portals before statement runs.
• Reconcile utility charges against DA Metering schedules and adjust pre-billing reports.
• Manage diesel recoveries, including journal processing and coordination with finance.
• Ensure tenant statements and utility advices are distributed promptly.

Turnover & Compliance Reporting

• Collect monthly tenant turnover figures and compile schedules for landlord packs and EXCO submissions.
• Prepare weekly arrears and landlord reports, ensuring deadlines are met

Deadline:12th March,2026

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About the role

• We are seeking an experienced and strategic Senior Portfolio Manager to oversee the effective and efficient management of an allocated portfolio of buildings. This role is critical in maximizing returns for our clients, driving profitability within a designated business unit, and fostering the growth and development of our team.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• A business property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in Industrial property management industry.
• Valid Driver’s license

Additional demonstrable requirements:

• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of Commercial property management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Team Leadership: Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
• Leasing: Prospecting and canvassing, negotiation and conclusion of deals
• New business development: Identify and evaluate potential properties for management, ensuring alignment with company strategy.
• Build, maintain, and finalize a comprehensive prospect database. Actively pursue and engage new business opportunities to expand the client base.
• Prepare and deliver professional pitches, including deal analysis, financial evaluation, tailored presentations, and proposals through to successful conclusion.
• Negotiate, finalize, and implement management agreements and mandates with new clients.
• Public Relations and Community involvement: Pro-active approach in dealing with local government and government. Active involvement in business and property related forums to promote the company on a regional level. Active involvement in community projects where relevant. Active involvement in the company’s social responsibility programme where relevant
• Property Management: Service Contractors:arrange and fulfil specifications and finalization of service contracts according to needs in conjunction with Facilities Centre.
• Manage service contractors and liaise with management of contractors. 
• Inspections: Manage inspection programme with Operations Manager.
• Inspections with Facilities Centre.
• Ad Hoc inspections as necessary.
• Tenant Installations
• Oversee tenant installation process
• Maintenance and repairs
• Oversee running and planned maintenance
• Ensure compliance of OHS Act and other statutory requirements
• Health and Safety meetings
• Record keeping and administration
• Parking audits

Deadline:26th March,2026