Debtors And Administration Clerk (DBN) at BET Software

We Want You:

Are you detail-oriented and ready to make a difference? Join BET Software's dynamic team in Durban as a Debtors and Administrator Clerk. Your role will be crucial in supporting our Fibre to the Home service by ensuring accurate customer billing and managing collections efficiently. If you're up for the challenge, apply today.

You Bring:

• Minimum of 3 years of general administration experience or experience in related field
• Relevant degree or diploma in related field
• ISP experience (advantageous).
• Excellent verbal and written communication skills – able to communicate with difficult customers and suppliers.
• Socially confident, ability to put others at ease.
• Flair for numbers, analytical skills and reconciliation skills.
• Logical thinker, detail-conscious, methodical, systematic.
• Good organisational skill, integrity.
• Results-orientated, adheres to deadlines.
• Attention to detail and assertiveness.
• Able to remain focused under pressure, retain optimism despite setbacks.
• Team player, approachable, able to share with and consult others.
• Self-motivated and energetic.
• Able to manage own time in order to meet deadlines.
• Able to work with limited supervision.
• Highly proficient with Microsoft Office products especially Outlook, PowerPoint, Word and Excel.
• Ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a positive attitude.

What You’ll Do:

Debtors Management:

• Open new debtor accounts on the accounting system based on approved credit terms.
• Ensure application forms for all debtors are on file.
• Communicate debtor accounts blocked to the relevant departments affected (Sales/Operations).
• Oversee and manage the company's debtors’ book to ensure timely collections and minimise outstanding debts.
• Communicate timely and effectively to Team Leader or Manager when debtors are starting to exceed their agreed credit/payment terms consistently.
• Preparing month end invoicing run and checks

Payment Processing:

• Handle Debit and EFT payments within our Subscriber Management Billing System, ensuring accurate and timely processing.
• Financial Reconciliation.
• Conduct thorough reconciliation of Debtors to Creditors, identifying and resolving discrepancies to maintain accurate financial records.

Invoicing and Credit Notes:
 

• Efficiently raise invoices and process credit notes, adhering to company policies and customer agreements.

Reporting:

• Prepare and present regular financial reports, highlighting key metrics related to debtors, payments, and overall book health.

Compliance:

• Ensure all financial operations comply with relevant laws, regulations, and company policies.

Living the Spirit:

• We proactively seek opportunities and challenges, raising our hands to take ownership and make a difference. We are committed to finding solutions and making things happen.
• We approach each day with enthusiasm and a sense of curiosity. We view every task as a chance to learn, grow, and explore new possibilities, making our journey in sales administration exciting and dynamic.
• Volunteer for new projects and responsibilities for your own growth and that of the business.
• Embrace change with a positive attitude. Approach new challenges as opportunities for growth and learning.
• Collaborate, help and support the various stakeholders both internal and external.
• We celebrate our individuality and unique strengths. By being authentic, we bring our best selves to work, adding value to the team and creating a positive atmosphere where diversity is cherished.