Department Supervisor (Electrical & Hardware) at Brights Hardware

About the job
Department:                        Electrical & Hardware

Reporting to:                        Store Manager

Purpose:                              

The purpose of this job is to ensure the smooth running of the department, through weekly evaluations and reporting it to the Manager of the department. This is to ensure that sales targets are met and that housekeeping standards are maintained, in addition providing excellent customer service ensuring customer satisfaction. This will include overseeing all staff and the productivity of the department resulting in promoting the business therefore creating sustainable growth and profit margins.

Key Responsibilities:

• Ensure smooth running of the department
• Make sure that standard operating procedures in department are adhered to
• Assign staff to specific areas and duties and monitor staff uniforms
• Facilitate departmental sales meetings
• Conduct regular inspections with regards to the departments housekeeping, isles, merchandising and uniforms
• Ensure price updates are done timeously
• Monitor returns of faulty / damaged stock and breakages, keep CFC book up to date by monitoring reversals, follow up on repairs and quotations
• Submission of weekly and monthly reports to superior
• Plan and prepare work schedules, daily registers and time and attendance of staff, including leave queries, manage overtime
• Conduct Performance reviews and evaluations in order to nominate staff for awards and promotions
• Train all new and old staff members (product knowledge and procedures)
• Allocate and monitor floor areas for various functions (i.e. incoming stock, transfers, checking area and returns)
• Implement company returns policy, i.e. returned stock should be allocated to an area with CFC note attached
• Ensure tasks are delegated, pressure is applied to subordinates for meeting deadlines in a motivating manner by setting weekly targets
• Enforce disciplinary code of company and apply discipline
• Participate in perpetual stock takes
• Ensure housekeeping of work area
• Perform any work related tasks as delegated by superior

Requirements:

•         Matric or equivalent
•         Ability to handle pressure
•         Ability to communicate effectively (verbal & written)
•         Ability to Initiate Disciplinary Enquiry
•         Chairing disciplinary enquiry would be an advantage
•         Must have previous experience in an Electrical department
•         2 Years minimum experience in a similar role
•         Product and Stock Management knowledge
•         3 Years’ experience in the hardware environment
•         Planning, time management & organising skills
•         Monitoring & evaluation skills
•         Ability to meet deadlines under pressure
•         Ability to act professional and maintain confidentiality
•         Internal procedural knowledge
•         Microsoft office (Internet, E-mails, Word & Excel)

 Kindly note that if you are not contacted within 2 weeks after the closing date please consider your application unsuccessful.

 We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions The Company reserves the right to make changes to these terms and conditions at any time and for any reason.