Despatch Supervisor at RCL Foods

• At RCL Foods, we live by a purpose that goes beyond nourishing bodies – "We Grow What Matters." As a leading force in the food manufacturing industry, we understand that growth extends far beyond our products; it's about cultivating an environment where diversity thrives. We are on the lookout for a passionate Despatch Supervisor. The role will be based in Polokwane and report to the Line Manager. 

Minimum Requirements    
Education and Qualification

• Matric
• Bachelor's degree and or Diploma preferred in Logistics/ Supply Chain/ Management.
• Valid Driver’s License

Knowledge and Skill

Behaviour Standards

• Be brilliant at the basics
• Face the brutal facts
• Smash the silos
• Lead with integrity, respect and energy
• Be curious and challenge change
• Take accountability for results and people

Knowledge

• Organisational/business unit processes
• The sector and its offerings
• Coaching
• Audit and compliance
• Recent laws and regulations

Skills

• Verbal and written communication
• Computer literacy
• Report writing
• Interpersonal
• Logical thinking
• Analytical thinking
• Decision making
• Presentation and facilitation
• Negotiation
• Organisational awareness
• Influence

Attributes

• Persuasive
• Initiative and assertive
• Tolerant of stress and pressure
• Creative
• Proactive
• Attention to detail
• Deadline driven
• People orientated
• Able to interact at all levels of the organisation
• Results/Goal oriented
• Able to encourage and motivate people•

Experience and Training

• 1-3 years’ experience in direct store delivery required.
• Requires experience managing people/budgets.
• 1 years supervising distribution/delivery staff preferred.
• Intermediate computer and database application skills.
• Valid driver's license and driving record within MVR policy guidelines. •

Problem Solving

• make operational decisions that fall within the ambit of responsibility
• solve most operational and resourcing problems within the ambit of responsibility
• Responsible for leading and guiding a team of despatch people.

Customer Relationships

Internal

• Business unit managers
• Employees

External

• Service Providers and other stakeholder entities

Decision Making

• Make minor procedural decisions that fall within the ambit of responsibility.          

Competencies

• Numeracy
• Attention to detail
• Lead with integrity, respect and energy
• Take accountability for results and people
• Communication skills
• Face brutal facts

Duties & Responsibilities    
Key Responsibilities

Inventory Optimisation

• Ensure high levels of housekeeping are maintained
• Conduct stock takes to ensure reconciliation between records and actuals
• Conduct daily cycle counts
• Daily and monthly counts of Chep pallets and ordering
• Maintain good relationship with production team and MRP team
• Ensure the roots report is balances with physical stock in the warehouse

Effective Teamwork and self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
• Manage colleague’s expectations and communicate appropriately
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

Operational Warehouse Management

• Provide direction to warehouse team on a daily basis including overseeing the assignment of individual responsibilities, tasks and technical functions.
• Maintain team focus on the business objectives in order to drive success.
• Identify and resolve issues and conflicts within and between various operational teams and team members within span of control.
• Conduct daily checks on all facilities, storage areas and equipment within area of responsibility, ensure compliance to all mechanical, electrical, safety and hazard standards and raise any areas of non-conformations for action.
• Ensure that an extra truck is always available should the warehouse be full

Inbound Control

• Check shelf life in order to ensure it has not expired using the FIFO (First in First out) system.
• Prepare for and initiate stock take preparation ensuring that the entire process is embarked on and completed within the specified time frame.

Stock Control

•  Ensure stock control is in the right location by completing cyclic counts on a daily basis.
•  Conduct monthly stock take

Deadline:6th February,2026