Developer (Microsoft Dynamics 365 - CRM & Integration) - GIT OIE at Telesure Investment Holdings (TIH)

JOB PURPOSE

Develop, create, and modify general computer applications software or specialized utility programs. Analyse user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyse and design within an application area, working individually or coordinating development as part of a team.

RESPONSIBILITIES

Application Software Development

• Develop existing and new applications by analysing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

Improvement / Innovation

• Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager.

Applications Software Maintenance

• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.

Testing IT Performance

• Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

Information Security

• Implement required security measures such as firewalls or message encryption, monitoring performance to notify security experts of any problems.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Organizational Capability Building

• Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Operational Compliance

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Application Software Roadmap

• Maintain road map to facilitate application software development and ensure the development work is prioritized in line with business requirements.

Customer Service

• Carry out a range of customer service activities, including handling customer cases and enquiries that are more complex or outside the norm.

Requirements

GENERAL EDUCATION

• Grade 12/ SAQA Accredited Equivalent (Essential)
• A recognized software development certification/degree/diploma (Essential)

GENERAL EXPERIENCE

• 3 or more years’ experience using relevant programming languages or technologies (Essential):
• HTML5
• CSS
• JavaScript (jQuery)
• C# (MVC, Angular, TypeScript)
• PWA (Progressive Web Apps)
• AMP
• Microsoft Dynamics 365 (CRM) Skills
• Knowledge of:
• Google Analytics
• SEO
• UX / UI Principles
• Load Speed Optimization
• Mobile best practices
• ASP. Net Web API Development
• Web API creation and integration
• AS400 integration Web API Development