DevOps Regional Lead at Iress

The role

To help drive quality outcomes for Iress clients and enable engineering teams by providing capabilities focused on the supportability and reliability of Iress software. The role ensures both engineering and operationally focused teams work seamlessly as one combined, end-2-end product engineering team. The role must demonstrate an ability to work with a large global product engineering team supporting a complex mix of software, clients and delivery outcomes. The role requires an ability to work with a diverse range of internal and external technical & engineering teams, to ensure a highly reliable, automated product engineering & operational capability exists.

What you will be doing:

• Contribute, support and deliver the strategic vision set for support and reliability engineering with a strong focus on enabling speed, scale and quality, supporting Iress engineering delivery teams. 
• Delivers a global alignment of infrastructure, delivery and platform technology across Iress.
• Coaching of SRE leads.
• In conjunction with engineering capability, leads a transformation in how people work within and across teams. 
• Ensure services provided extend engineering teams through to production, enabling speed and scale globally.
• Leads and drives automation throughout operational engineering activities and roles to remove “hands-on” work, driving an effective efficiency outcome. 
• Ensures existing clients and solutions continue to operate effectively. 
• Takes a leading role in moving Iress further to an engineering and “no-hands” operations culture. 
• Takes a role as a technology and business leader in Iress and ensures Iress progresses as a result of activities, including those outside the engineering function. 
• Finding better ways of doing things, with a view to the future and technology engineering trends. 
• Develops a strategic talent plan that considers, future technology trends, current capability gaps and outlines a plan to ensure the team is equipped to support the overarching and on-going Iress strategic direction.

What you will need:

• Strong knowledge of modern software technology, consumer trends in technology and engineering principles and practices - leads, drives and ensures team automates through the implementation of solutions “as-code”
• Is a modern thinker, looks to the future while ensuring practical, commercial outcomes are achieved in the present - but does not aim to keep the status quo. 
• Communicates positively and confidently at all times, internally and externally relevant, valuable information. 
• Has an ability to relate effectively and positively with all people at all levels with Iress. 
• Is a motivator, leads by example and can be respected by the broad range of technologists at Iress. 
• Creates loyalty, trust and following. 
• A combination of personality traits; smart, innovative, low ego, collaborative, honest, of high integrity, intensity and passion.
• Hands-on and entrepreneurial style - looks to become personally involved in all elements of managing the function, whilst ensuring the team has the space and support to achieve. 
• Capable of contributing to broader business conversations beyond operational engineering and technology. 
• Solicits the involvement of others to build a sense of ownership and engagement. Must have confidence to act quickly and decisively. 
• Is able to define a delivery plan and identify & propose any supporting budget.  
• Can empathise with people and clients appropriately and use that empathy in effective decision making.
• Can effectively lead and engage with remote teams. 
• Proven ability to navigate ambiguity and collaborate with other functional leaders to provide great outcomes.
• Minimum of 5 years experience in managing people or teams.