Digital Marketing Intern, 6 month contract (Cape Town) at Marriott International

The interns will be primary supporting in the following key areas:

SEO Programme

• Publishing content optimization updates for all hotels in the programme on EPIC
• Publishing image optimizations for all hotels in the programme on DAC
• Opening and tracking tickets for meta data updates
• Opening and tracking tickets for Yext and GMB updates
• Audit of all HWS to ensure updates have been published successfully
• Support with any other additional administrative tasks relating to hotels in the programme, including generating of reports, updating projects etc

Content Management Support

Currently supporting SSA (all Tiers) and Content standalone package hotels, however may be expanded to include other markets as required. Key responsibilities include -

Audits

• Completion of HWS audits, including Tier 0 mini audits, twice a year
• Completion of quarterly OTA score checks
• Highlight areas of opportunity and critical missing information
• Action any updates resulting from the audits

Ad hoc requests including

• Reviewing of all hotel images on DAC to ensure they are 100% up to date
• Adding new images or removing old images from DAC

• Updating of outdated PDFs/Menus/Content/Events
• Actioning content updates in EPIC or via ticketing through mPortal and Client Community
• Image and content updates on OTAs and Tripadvisor

Support with any other additional administrative requests as required

Other

• Generating of reports for Tier 0 hotels and reporting standalone package hotels
• Ad hoc project support as needed

General expectations

• Attends and participates in all relevant internal and external meetings.
• Informs, updates, and provides information to managers and co-workers in a timely manner.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Maintains positive working relations with internal teams and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Performs other reasonable duties as assigned by manager.