Digital Project Manager - JHB North at KFC

Key Responsibilities:

1. Project Planning and Management:

• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, resource allocation, and budgeting.
• Monitor and manage project progress, identifying and addressing any potential roadblocks or risks.

2. Cross-functional Collaboration:

• Liaise with various teams to ensure seamless coordination and alignment on project objectives.
• Facilitate communication between different departments to ensure a cohesive project execution.

3. Digital Initiatives:

• Oversee the implementation of digital initiatives, such as website enhancements, mobile app updates, online ordering systems, and loyalty programs.
• Ensure digital projects meet quality standards and are delivered within budget and timelines.

4. Vendor and Stakeholder Management:

• Collaborate with external vendors and technology partners to ensure the successful delivery of digital projects.
• Engage with internal stakeholders to understand business requirements and gather feedback on digital initiatives.

5. Agile Project Management:

• Adopt agile methodologies to manage project development and delivery.
• Organize and facilitate sprint planning, reviews, and retrospectives.

6. Budget and Resource Management:

• Track project expenses and manage budgets effectively.
• Allocate resources efficiently to ensure project success.

7. Risk Management:

• Identify potential risks and issues related to digital projects and develop risk mitigation strategies.
• Proactively address challenges and obstacles to ensure project continuity.

8. Data Analysis and Insights:

• Utilize data analytics and user feedback to gain insights and inform project decision-making.
• Measure project performance and success using relevant KPIs.

9. Documentation and Reporting:

• Maintain comprehensive project documentation, including progress reports and status updates.
• Prepare and present project updates to stakeholders and senior management.

Requirements:

Qualifications

• Diploma, Bachelor's or Master's degree in Business, Computer Science, Marketing, or a related field.
• Agile product owner certifications would be advantageous

Experience

• At least 5 years of experience in digital project management, preferably in the quick-service restaurant (QSR) or retail industry.