Latest Vacancies at KFC

• Maintain updated project data base and pipeline for each site (franchise & equity). This would include storage and distribution of drawings, photographs, scoping reports, sign off documentation etc.
• Support Development Managers and Franchisees to ensure that 90% of assets are on the remodel cycle.
• Support the team in driving KFC Building Green Standards, including reporting thereof. 
• Maintain and manage KFC Africa Development Library and ensure that brand standards and specifications are up to date and shared with internal and external stakeholders.
• Manage relationships with KFC and their Suppliers.
• Facilitate the communication between stakeholders to ensure all stakeholders are up to date with the latest design specifications and brand standards.
• Support Africa Design Team in executing a design and asset strategy related to ‘building the big brand’ for KFC throughout Africa. When necessary, produce and provide site plans and internal layouts to support development team in delivering pipeline.
• Support Design Team in producing generic designs including 3D visualizations and brand standard documentation.
• Maintain a full knowledge of current planning, building and health codes, regulations and ordinances, and other associated standards and ensure these are reflected in current KFC design standards.
• Post implementation review and recommendations, including preparation of detailed briefing and instructions to consultants, franchisees and other internal stakeholders.
• Including In-restaurant training up to Leading a shift (LAS)

Requirements:

• Architectural / Interior Architectural degree essential.  A Masters in Interior Architecture or Masters in Architecture is preferred.
• 5 years working experience is essential.
• A strong interest in retail design and creating great customer experiences.
• Strong working knowledge of AutoCAD, Revit, Blue Beam, Corel Draw and Adobe Creative Suite (Photoshop and Indesign) and other 3D visualization software.
• Strong interpersonal skills and proven ability to communicate effectively in both written and verbal as you will be engaging with The Development Team and Restaurant Operations Excellence Team (REX).

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KEY RESPONSIBILITIES: 

Add Hope & Other Programme Management

• Lead implementation of Add Hope Trust.
• Ownership of Trust operations administration to drive excellence through transparency and ensuring that the initiative reflects the strategic intents and values of the Trust through the selection of beneficiaries, the management of the programme, the monitoring and evaluation
• Strategic ownership of the National Beneficiary relationships and engagement and provide LSM beneficiary thought leadership.
• Elevate the CSI components in the programmes and leverage the partnerships and relationships to make a bigger impact on the communities in which we do business
• To lead the development of a strategy to engage Franchisees, Team members and head office staff that brings our social responsibility to life within the KFC business.
• Develop strategy and oversee implementation plan for internal brand activation of all social responsibility initiatives, including the development and implementation of the employee volunteer programme.
• Relationship management through spearheading the CSI conversation throughout the KFC organisation (including the design of the RSC volunteer programme) as well as external stakeholders, building beneficiary relationships through on the ground site visits, analysis and implementation of recommendations of the monitoring & evaluation results, building industry know-how and identifying partnership opportunities that will strengthen the partnership.

Other CSI Initiatives

• Oversight of other CSI programmes and designing for impact.
• Partnership with cross functional teams to leverage breakthrough initiatives that can live in the CSI space
• Management of the Harvest, Mini-Cricket, Scholarship and Supplier Inclusivity programmes

Team Management and Budgets

• Lead and manage a team of Trust administrators
• Ensure alignment and partnership and deliver support to Marketing Team around the marketing & communication of the KFC Social Impact Programmes

COMMUNICATION REQUIRED

• This role is required to engage and interact with a variety of internal and external stakeholders, with a key focus in South Africa and a support in Africa.

The role will be required to build strong relationships and work cross-functionally across the RSC team:

• Add Hope Trustee Liason
• Internal Communications Team
• Marketing team and Finance as core partners
• Legal, Operations & REX, Supply Chain
• Franchisees
• LSM’s
• NGO’s and Add Hope beneficiaries
• Agency partners and vendors
• Members of the media/press
• Other key stakeholders

RELATED EXPERIENCE REQUIREMENTS / QUALIFICATIONS:

• Previous CSR experience within a corporate environment advantageous
• 6+ years’ experience in CSI or related roles
• 3 years team management experience
• 3 years agency management experience
• Minimum 3 years’ experience in managing budgets more than R50 million

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Key Responsibilities:

1. Project Planning and Management:

• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, resource allocation, and budgeting.
• Monitor and manage project progress, identifying and addressing any potential roadblocks or risks.

2. Cross-functional Collaboration:

• Liaise with various teams to ensure seamless coordination and alignment on project objectives.
• Facilitate communication between different departments to ensure a cohesive project execution.

3. Digital Initiatives:

• Oversee the implementation of digital initiatives, such as website enhancements, mobile app updates, online ordering systems, and loyalty programs.
• Ensure digital projects meet quality standards and are delivered within budget and timelines.

4. Vendor and Stakeholder Management:

• Collaborate with external vendors and technology partners to ensure the successful delivery of digital projects.
• Engage with internal stakeholders to understand business requirements and gather feedback on digital initiatives.

5. Agile Project Management:

• Adopt agile methodologies to manage project development and delivery.
• Organize and facilitate sprint planning, reviews, and retrospectives.

6. Budget and Resource Management:

• Track project expenses and manage budgets effectively.
• Allocate resources efficiently to ensure project success.

7. Risk Management:

• Identify potential risks and issues related to digital projects and develop risk mitigation strategies.
• Proactively address challenges and obstacles to ensure project continuity.

8. Data Analysis and Insights:

• Utilize data analytics and user feedback to gain insights and inform project decision-making.
• Measure project performance and success using relevant KPIs.

9. Documentation and Reporting:

• Maintain comprehensive project documentation, including progress reports and status updates.
• Prepare and present project updates to stakeholders and senior management.

Requirements:

Qualifications

• Diploma, Bachelor's or Master's degree in Business, Computer Science, Marketing, or a related field.
• Agile product owner certifications would be advantageous

Experience

• At least 5 years of experience in digital project management, preferably in the quick-service restaurant (QSR) or retail industry.