Divisional Head: Fire Services - DEMS19003 at Ekurhuleni Metropolitan Municipality

Responsibilities

• Enable the achievement of the Fire Services delivery value chain, through strategic planning, development and the effective implementation of Fire Services operations and framework delivery by planning, organizing, directing, control and coordinating all functions within the Department. Predict, manage and avoid the risks involved.
• Develop tactical delivery plans in alignment with operational and organisational strategic objectives in partnership with departmental leadership.
• Establish & manage strategic internal & external relationships inclusive of customer, service provider & relevant legislative agencies & structures.
• Develop, implement, monitor, and advise on governance and compliance regulatory frameworks, ensuring effective delivery of governance and compliance.
• Direct, control and optimize resources to meet established objectives, monitor results against business plans, and make adjustments where necessary.
• Scan external environment to identify and take advantage of new knowledge of related acts, regulations & regulatory frameworks to improve results.
• Monitor and enforce effective financial control, corporate governance, and financial compliance throughout area of accountability.
• Develop & deliver on service level agreements in alignment with the Batho Pele principles, monitor feedback & ensure continued customer satisfaction.
• Create and drive strategic relationships with decision makers and interest groups to manage expectations, knowledge sharing and integration
• Drive an aligned customer service excellence culture, which enables rewarding relationships and allows others to provide exceptional customer service.

Job Requirements

• Degree in Fire Technology or Disaster Management / Management Advanced Program or relevant equivalent NQF Level 7
• 5 years’ relevant experience with at least 3 years at senior management level in Fire & Rescue Management and or Disaster Management
• Strategic capabilities and leadership.
• Operation Planning and Reporting Skills.
• People Management and empowerment skills.
• Disaster Risk Management
• Fire Prevention and Monitoring
• Paramedical and Disaster Management skills