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  • Posted: Apr 25, 2024
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
    Read more about this company

     

    Accountant (CA) - Cape Town

    Job purpose

    • To provide accurate, timeous and relevant financial information to facilitate decision-making and controls and to ensure that financial transactions are controlled and processed timeously.

     
    Job objectives

    • Assist with the insurance renewal, claims and, billing processes.
    • Assist with the compilation of the Group 3 year and detailed budget reporting packs.
    • Review of balance sheet recons prepared by the business teams and assisting with review of internal financial controls.
    • Preparation of the IFRS16 recons and supporting calculations and reporting notes.
    • Assist with ad-hoc reporting and analysis.
    • Assist with Property Plant and Equipment – capex tracker, cash flow and reporting notes.
    • Posting of journal entries related insurance and capex

    Minimum requirements

    Education

    • CA (SA) (desirable)
    • B.Com Honours with accounting (essential) 

    Experience

    • 1-3 years’ experience within a corporate environment
    • 1 year Financial Reporting experience
    • SAP experience (essential)
    • SAP EPM experience (essential)
    • Commercial acumen and experience within a finance function

    go to method of application »

    Pharmacy Manager - Clicks Weskus Mall

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Sound understanding and application of financial management principles
    • Knowledge of competency based interviewing

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Store Manager - Clicks Hartebeespoort

    Job Objectives:

    • To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
    • To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
    • To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
    • To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
    • To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
    • To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

    Knowledge:

    • Sound understanding and application of financial management principles
    • Strong retail/FMCG background and understanding of merchandising and promotions principles
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of Customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Knowledge of competency based interviewing

    Experience:

    • Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
    • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

    Education:

    • Essential: Grade 12 (Maths 50% and English 50%)
    • Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

    go to method of application »

    Pharmacy Manager - Clicks Kempton Square

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Sound understanding and application of financial management principles
    • Knowledge of competency based interviewing

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Pharmacist - Clicks Saveways

    Job Objectives:

    • To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
    • To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
    • To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
    • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence

    Minimum requirements

    Experience:

    • Retail Pharmacy experience
    • Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Store Manager - Clicks Sandton

    Job Objectives:

    • To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
    • To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
    • To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
    • To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
    • To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
    • To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

    Knowledge:

    • Sound understanding and application of financial management principles
    • Strong retail/FMCG background and understanding of merchandising and promotions principles
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of Customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Knowledge of competency based interviewing

    Experience:

    • Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
    • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

    Education:

    • Essential: Grade 12 (Maths 50% and English 50%)
    • Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

    go to method of application »

    Customer Service Team Leader - Clicks Pretoria

    Job Objectives:

    • To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
    • To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
    • To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
    • To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
    • To timeously and efficiently resolve all customer queries in line with the Company's policies.
    • To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
    • To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at grade 12 level
    • Essential: Relevant Retail/Business Management qualification (External applicants)
    • 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
    • Numeracy and stock management experience

    go to method of application »

    Shop Assistant / Cashier - Clicks The Greenary X3

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    Sales Advisor (27-40hr) - The Body Shop Cornubia

     Job Objectives:

    • To drive sales of the store through cross and up selling.
    • To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
    • To create an appealing shopping environment for customers.
    • To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
    • To increase profitability and brand loyalty with customers.
    • To ensure continuity of excellent customer service.

    Minimum requirements

    Essential Competencies:

    • Communication skills.
    • Customer service skills.
    • Listening and interpersonal skills.
    • Problem solving ability.

    Qualifications and Experience:

    • Matric/Grade 12 (essential).
    • Experience in cosmetics.
    • Retail in sales or service environment (desirable).

    Skills, Abilities and Job Related Knowledge:

    • Good understanding of retail principles.
    • Be able to interact with customers effectively.
    • Ability to apply selling skills.
    • Computer literate.
    • Good understanding of stock management principles.

    go to method of application »

    Pharmacy Manager - Clicks Pharmacy Big Bird Junction

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Sound understanding and application of financial management principles
    • Knowledge of competency based interviewing

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    Method of Application

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