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  • Posted: May 15, 2024
    Deadline: Not specified
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  • Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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    Exceptions Officer - Emperors Palace

    Qualifications

    • Matric / Grade 12
    • Must be licensed with the Gauteng Gambling Board
    • PSIRA – minimum Grade C qualification and certification needs to be active and up to date (Private Security Industry Regulatory Authority)

    Minimum Requirements

    • Excellent computer knowledge and skills
    • Excellent knowledge on Slots, Tables games, Gauteng Gaming Board rules and regulations
    • Sound knowledge of On-line Gaming System is fundamental, ie. Bally
    • Must be a highly self motivated person with excellent communication skills and initiative
    • Must have the ability to self-manage
    • Surveillance experience would be an added advantage
    • Must be an analytical person with an eye for detail
    • Good logistical and organisational skills is a requirement
    • Must be a team player
    • Must have good interpersonal skills
    • Shift work is an operational requirement

    Main Resposibilites

    • To audit and pro-actively investigate Group Gaming Exception Reports. E.g. Bill variances, Cashless variances, Hand-Pay variances, Cage, GRO, etc, and other duties as directed by Exceptions Supervisor and Management.
    •  To collect and collate group gaming stats and report such to Executive Management on a daily basis
    • To investigate any irregularities on the Cashless system
    • To compile Reports and investigations timeously and professionally
    • To carry out CCTV reviews, for Emperors Palace and for the Group when required
    • To identify, investigate and close cases for Emperors Palace, and for the Group when required
    • To liaise with SA Police / Court and where necessary, testify in court
    • To enforce all procedures, policies and Gaming rules and regulations
    • To liaise in a professional manner with all other gaming and accounting departments.
    • To deal and assist with disciplinary enquiries when required, internally and at CCMA

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Peermont Global on careers.peermont.com to apply

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