E-Card Reconciliation Clerk at Shoprite Group of Companies

Purpose of the Job    

• The purpose of the E-Card Reconciliation Clerk is to timeously and accurately process reconciliations and settlements for all electronic card and wallet payment tender types (e-tenders).
• The role participates in the effective handling of store and customer queries relating to e-tender transactions, as well as verifying the accuracy and completeness of e-tenders and reconciling settlement of the tenders. Reporting to the Cash & Banking Manager, the role is accountable for participating in the required support activities.

Job Objectives    

• Reconcile electronic card and wallet payment tender types (e-tenders) per store. 
• Reconcile bank accounts related to e-tender settlements .
• Reconcile control accounts to ensure accuracy of debtor and creditor subledgers.
• Investigate unreconciled transactions and resolve reconciliation queries.
• Process all daily exceptions and escalate any outstanding queries for e-tender transactions to external service providers.
• Calculate and process monthly commission/rebate accounting entries.
• Verify accuracy of external service provider invoices. Investigate and resolve differences. 
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Ensure accurate allocation of credits, payments to invoices and reconciliation of debtor accounts. 
• Ensure accurate and efficient management of stakeholder details in accordance with company policies, PCI, FICA and POPIA guidelines. 
• Maintain accurate financial records.
• Respond by phone and e-mail to stakeholder queries correctly and timeously in a professional manner. 
• Ensure that all daily, weekly and monthly duties and deadlines are met consistently. 
• Perform ad hoc administrative tasks as required.

Qualifications    

Essential:

• Accounting certificate, diploma or equivalent.

Experience    

• +2 years of relevant experience in a financial, administrative or similar role.

Knowledge and Skills    

• Microsoft Office 365 Outlook, Excel.
• Exposure to and an understanding of corporate and retail orientated environments.
• Accounting package exposure to SAP.
• Additional exposure and understanding of the below areas will be considered as highly beneficial: 
• Procedures and risks related to electronic payment processes. 
• Transaction reconciliation 
• Internet banking

Closing Date    

• 2026/03/16