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  • Posted: Aug 22, 2025
    Deadline: Not specified
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  • The University of Pretoria is a multi-faculty research-intensive university that has remained among the top South African universities in research output and impact. UP is also the top producer of graduates in the country. With campuses in Pretoria and its surrounds, as well as in the country’s economic hub, Johannesburg, UP is conveniently situated...
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    E-Learning Dev and Support Officer - Unit for Distance Education - Faculty of Education

    RESPONSIBILITIES:

    • Provide training sessions to academic staff on how to use the LMS (e.g. how to upload content, create a live collab session, accessing papers to grade etc)
    • Identify and conduct training to student mentors to assist with clickUP orientation sessions
    • Conduct training sessions on how to make the most of the LMS in a module (e.g. making use of discussion forums, adaptive release etc)
    • Enhance student learning experience on an online platform
    • Conduct Orientation for module coordinators and new facilitators
    • Conduct a reflective session with Academic staff to identify what can be improved on at the end of each cycle.
    • Identify various difficulties which academic staff and students face and provide support accordingly 
    • Generate reports regarding student activity in the module 
    • Provide technical clickup support for lecturers and students
    • Monitor student queries and concerns and take action accordingly
    • Overseeing administrative aspects of the Digital Literacy Campaign
    • Partake in research within the Distance Education unit 
    • Preparing the timetable for the 3 short contact sessions (SCS) which occur during each cycle (Face-to-face and virtual) 
    • Overseeing the virtual sessions and providing support if need be 
    • Develop a ClickUP Ultra implementation plan for the Advanced Diploma and BED Honours programme for the unit of distance education

    MINIMUM REQUIREMENTS:

    • Three-year (3) diploma in Computer Integrated Education/ Multimedia or relevant field OR Grade 12;
    • Three to five years’ experience, preferably in a higher education environment
    • Experience in the development of e-learning materials
    • E-tutoring experience

    ADDED ADVANTAGES AND PREFERENCES:

    • A Bachelors degree in Computer Integrated Education/ Multimedia or relevant field;
    • Experience Instructional Design 
    • Five (5) years’ experience, preferably in a higher education environment.

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