EAME Communications Consultant at Caterpillar Inc.

Responsibilities

• Collaborating with internal stakeholders and advising on the suitability of approaches for communication efforts.
• Tracking and analyzing metrics to measure the effectiveness of internal communications.
• Creating content for employee communication channels; ensuring that messaging and branding are consistent across all channels.
• Developing and distributing communications materials, such as written communications, presentation materials, etc. to deliver key messages.
• Degree Requirement - Degree or equivalent experience desired

Skill Descriptors

• Internal Communications: Knowledge of techniques and media for internal communications; ability to produce and distribute news, newsletters and other communications materials targeted at the employees.
• Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
• Communicating for Impact: Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.
• Establishing and Maintaining Trust: Knowledge of developing and maintaining trust; ability to develop trusting relationships and provide solicited, respected and valued perspectives to clients/peers that guide thinking, facilitate issue resolution and enhance client/peer capabilities.
• Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Effectiveness Measurement: Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.
• Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.