Engagement Co-Ordinator (GTM experience required) at Mimecast

What You'll Do

• Develop and deliver pre-sales presentations about Professional Services offerings.
• Attend internal meetings to discuss the sales pipeline, project feasibility, and resource planning.
• Collaborate with managers to plan resources and support internal projects.
• Define project concepts, scope, and manage timelines for projects.
• Collaborate with Onboarding teams to ensure projects adhere to schedules and budgets.
• Cultivate and maintain consultative relationships between dispersed groups and departments.
• Review and contribute to product enhancement specifications.
• Evaluate and improve current project implementation processes and methods.
• Document risks, execute executive escalation where necessary, and develop mitigation plans.
• Conduct client meetings to discuss project actions, risks, and issues.
• Facilitate excellent written and verbal communications, creating RAID logs, and Lessons Learned documents.
• Collaborate with multiple departments to gather business requirements, track open items, and ensure timely client delivery.

What You'll Bring

• Proficient using MS Office products such as Word, PowerPoint, Excel, and Visio.
• Demonstrated ability in customer-facing positions.
• Excellent communications and interpersonal skills, including the ability to interact with all levels of personnel.
• Familiarity with project management processes (i.e., Waterfall methodology).
• Experience in pre-sales activities, including delivering presentations and collaborating on sales pipeline planning.