Export Controller at RCL Foods

Job Description    
At RCL FOODS we see and do things differently - we think bigger, work smarter and collectively work as a team towards achieving our ambition: MORE Food to MORE People, MORE Often!

The RCL FOODS Talent Team is looking for an Export Controller with a high level of interpersonal skills, a passion for engaging customers and influencing ability to join the Export team. The role reports to the Africa and Exports Growth Managing Executive and will be based at Westville or Randfontein.

This individual will be responsible for supporting the Export team and provide an important link between the Export Country Managers and clients by facilitating sales-related functions.

Minimum Requirements    

• National Diploma or Degree in Marketing/Business Science/Logistics/Supply Chain.
• 3-5 years’ relevant experience.
• Language Proficiencies: English (French or Portuguese preferable).
• Must have excellent verbal and written communication skills.
• Highly computer literate (eg. Advanced Power Point and Excel).
• Must have the ability to multi-task, effectively manage time & multiple projects.
• Must be fully operational understanding of the SAP authorisation concept and the GRC concept.

Knowledge:

• A thorough knowledge of export systems and procedures, (these procedures include but are not limited to, Export Risk management, Customs & Excise, Freight Forwarding, Shipping Lines, Banking, Incoterms 2010, DCCI, Government departments, etc).
• Thorough knowledge of Exports, Incoterms 2010.
• Thorough knowledge of Vat compliance in export transactions.
• Thorough knowledge of export systems and procedures, relating to Export Risk Management, Customs & Excise, Freight Forwarders, Shipping Lines and Banking.
• Export Risk Management relating to specialised Export administrative requirements.
• Good knowledge of Export Product Range.

Duties & Responsibilities    

• Manage the Export Department’s admin requirements.
• Facilitate internal communications between Export Unit, Manufacturing, Marketing, Customer Marketing and Planning.
• Obtain Export sales information daily and monthly and distribute to Export Team.
• Assist in monitoring performance of Export Administrators.
• Monitor daily Export Administrative performance and facilitate improvements where necessary
• Engage with Vector Logistics Debtors.
• Process and track all claims. Investigate causes, calculate correct costing and confirm values being claimed.
• Engage with third parties including Vector Logistics in solving problems surrounding logistic issues.
• Work closely with Quality Control to ensure that plants are Export compliant.
• Work closely with Marketing and plants to ensure that country specific packaging and language requirements are met.
• Travel to RCL plants and offices locally and visit foreign countries where required.
• Arrange registration of various export Licenses, e.g. Bureau Veritas, SGS, SARS, Customs & Excise.
• Work closely with Freight Forwarders, Transporters, Clearing Agents, Vector Logistics to ensure seamless route to market.
• Develop and maintain an Export product catalogue and Export materials.
• Drive Sales and Customer Relations outside of Key focus areas through locally based Exporters.
• Provide Customer support relating to deals, Point of sale and promotions in Key focus countries. Provide sales forecasts.
• Maintain Master Export Pricing file.
• Ensure that pricing and deals are captured into the system and communicated.
• Interrogate Daily Outstanding order list and investigate delays and update Country Managers.
• Assist Country managers to prepare for meetings and presentations.
• Maintain SKU works library.
• Deal with customer queries and quality complaints.
• Engage with Customer marketing and Marketing as directed by Country Managers to obtain information and materials.

Closing Date: 22nd, April 2022