Export Coordinator - Heidelberg at ESKORT

QUALIFICATIONS

• BSc Animal Science and/or BSc Veterinary Science

EXPERIENCE

• 1-3 year's experience as an import and export coordinator in the food manufacturing environment 

KNOWLEDGE 

• Knowledge of import and export regulations
• Customs Procedures documentation for the cross border Sub-Sahara African Region.

KEY PERFORMANCE AREAS (KPA’S)

Export Documentation

• Prepare and manage all documentation required for importing and exporting goods, including invoices, packing lists, certificates of origin documents.
• Ensure compliance with all relevant regulations and standards

Customs Compliance

• Work closely with customs authorities to ensure compliance with export regulations, tariffs, and trade agreements.
• Coordinate customs clearance procedures to expedite the movement of goods.

Logistics Coordination

• Collaborate with internal logistics stakeholders

Customer Communication

• Serve as the primary point of contact for internal and external customers regarding import and export requirements and any other related inquiries.
• Provide excellent customer service and support to ensure customer satisfaction.

Regulatory Compliance

• Stay up to date with changes in import and export regulations requirements.
• Implement procedures to ensure ongoing compliance and mitigate risks associated with exporting good

Supply Chain Management

• Coordinate with internal departments including production, marketing and sales, to ensure accurate forecasting and availability of products for export.
• Optimize processes to minimize lead times and maximize efficiency.

Reporting and Analysis

• Create reports on import and export activities, including volumes, revenue, and performance metrics.
• Analyze data to identify trends, opportunities for improvement and cost-saving initiative.