Vacancies at ESKORT

Key Performance Areas:-

• Provide administrative support to the Chief Executive Officer, including managing calendars, scheduling meetings, and handling correspondence.
• Prepare and organize materials for meetings, presentations, board meetings and other ad hoc events.
• Coordinate travel arrangements, including booking flights, hotels, and transportation.
• Conduct research and compile data for reports, presentations, and projects.
• Assist in tracking and managing budgets, expenses, and invoices.
• Manage fleet, usage and petrol cards.
• Maintain and update contact lists, databases, and files.
• Coordinate and oversee special projects and events as assigned by the Chief Operating Manager.
• Liaise with internal and external stakeholders, including senior management, clients, and service providers.
• Handle confidential and sensitive information with discretion and professionalism.
• Company cellphones administration
• Managing the day-to-day activities of office team (driver/storeman and general worker), leave, discipline etc.
• Managing the maintenance of the office, building and garden
• Perform other duties as assigned by the Chief Executive Officer.

Qualification requirements:-

• Bachelor's degree in Business Administration, Management, or related field.

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QUALIFICATIONS:

• SAMTRAC/GRADE A security Management/ computer literate.

EXPERIENCE:

• 3 years experience

KNOWLEDGE REQUIRED:

• OHSAct/ security management

SKILLS REQUIRED:

• Security management/computer skills/investigation skills/knowledge of the OHSAct/supervisory and management skills.

KEY PERFORMANCE AREAS (KPA’S)

Health and Safety

• Ensure that the company is compliant to the OHSAct and other legal Acts for the field. Compile risk assessments / generate reports .
• Drive the SHE committee.
• Ensure all machinery is in a safe working condition. Identify and prevent risks on site.

Security Management

• Ensure that the contracting secuirty company provides services to protect all of the companies assets.
• Impliment and enforce secuirty measures.
• Compile reports . ensure that the premises is safe and secure.
• Manage the control room and the CCTV system.

Loss control

• Prevent loss of company property.
• Investigate incidents ,accidents and damage to company property.

Service providers

• Control and manage service providers , laundry , security, waste company,garden services etc

Employment equity Committee.

• Chairperson of EE committee. Assist in in the equity plan. Hold monthly meetings.

Disciplinary

• Chair and initiate disciplinary cases.

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QUALIFICATIONS:

• A minimum of Matric and a relevant tertiary qualification in Logistics, Sales, Supply Chain, or a similar field.
• Bachelor’s degree in Business Administration, Supply Chain Management, or related field is preferred.

KEY RESPONSIBILITIES:

Sales Forecasting & Demand Planning:

• Provide accurate, timely, and optimal sales forecasts in conjunction with the sales team.
• Conduct planning to ensure alignment between sales and production.

Final Product Stock Management:

• Engage with clients to manage shortfalls in categories/SKUs and recover lost sales.
• Manage stock optimizations, addressing issues like near-dated stock in collaboration with the sales teams.
• Ensure accurate inventory estimations for stock levels, minimum order quantities, and promotions.

Forecasting & Reporting:

• Conduct monthly pre-validation meetings with managers to validate forecasts for categories and SKUs.
• Capture relevant data in systems to ensure availability of real-time information.
• Present historical vs. actual analysis in line with the annual budget and promotional plans.
• Facilitate weekly meetings between sales and production.

Data Analysis & Reporting:

• Analyze production trends, sales, and stock performance, providing actionable insights to improve performance.

Collaboration & Communication:

• Communicate effectively with production team, sales team and customer service team.
• Collaborate with cross-functional teams to resolve demand issues and align on key priorities.

EXPERIENCE:

• A minimum of 3-5 years in demand planning, preferably within the FMCG, retail, or manufacturing sector.
• Proven experience in stock optimizations, and forecasting processes.
• Advanced proficiency in Excel and experience with QlikView for data analysis and reporting.

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QUALIFICATIONS

• BSc Animal Science and/or BSc Veterinary Science

EXPERIENCE

• 1-3 year's experience as an import and export coordinator in the food manufacturing environment 

KNOWLEDGE 

• Knowledge of import and export regulations
• Customs Procedures documentation for the cross border Sub-Sahara African Region.

KEY PERFORMANCE AREAS (KPA’S)

Export Documentation

• Prepare and manage all documentation required for importing and exporting goods, including invoices, packing lists, certificates of origin documents.
• Ensure compliance with all relevant regulations and standards

Customs Compliance

• Work closely with customs authorities to ensure compliance with export regulations, tariffs, and trade agreements.
• Coordinate customs clearance procedures to expedite the movement of goods.

Logistics Coordination

• Collaborate with internal logistics stakeholders

Customer Communication

• Serve as the primary point of contact for internal and external customers regarding import and export requirements and any other related inquiries.
• Provide excellent customer service and support to ensure customer satisfaction.

Regulatory Compliance

• Stay up to date with changes in import and export regulations requirements.
• Implement procedures to ensure ongoing compliance and mitigate risks associated with exporting good

Supply Chain Management

• Coordinate with internal departments including production, marketing and sales, to ensure accurate forecasting and availability of products for export.
• Optimize processes to minimize lead times and maximize efficiency.

Reporting and Analysis

• Create reports on import and export activities, including volumes, revenue, and performance metrics.
• Analyze data to identify trends, opportunities for improvement and cost-saving initiative.

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QUALIFICATIONS

• Grade 12 (Non-Negotiable)
• Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

• Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

• Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
• Knowledge of stock management systems like ERP, Meat matrix, e.t.c
• Knowledge and understanding of FMCG environment and related legislation
• Management of perishable products with short shelf life especially in meat industry
• Basic Understanding of retail consumer behaviour and purchasing trends
• Basic Understading of the retail and meat market

Key Performance Areas 

Stock Management

Stock Ordering

• Place orders with factories and other suppliers
• Follow up on orders
• Manage deliveries, delivery dates and stock upon arrival
• Manage stock order volumes

Stock Receiving

• Receive ordered stock
• Report delivery shortfalls, and damages
• Follow up on non-received stock
• Capture received stock on Meat Matrix

Stock controlling

• Daily stock levels reporting
• Run stock depletion  reports- cashiers
• Balance off with stock receiving
• Manage stock levels threshold
• Manage stock shrinkage: stock losses/damages/dumpings

Housekeeping

• Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
• Always maintain high level of HACCP standards throughout the store
• Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.

Employee Management

• Employee Recruitment
• Onboarding and Induction of new employees
• Training and Development
• Employee Relations (Discipline in the workplace)
• Performance Management
• Employee Wellness
• Employee Motivation

Store Organisation

• Display of products on the the shelf and create attractive displays at key points in the store ex: check-out ques
• Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
• Re-arrangement of store shelves and products
• Managing of non-moving items and display areas

Cash Management

• Manage and assist with daily cash ups
• Minimise cash losses
• Manage picking up and dropping off of cash in the store
• Manage cash on ATM
• Manage safety of cash movement within the store
• Manage and keep the safe secure and locked at all times

Customer Service

• Deliver excellent service to ensure high levels of customer satisfaction
• Create a store that meets local needs by building an understanding of customer-product preferences. 
• Manage and analyse customer complaints to get insights for improvement of customer satisfaction
• Be the custodian of customer experience and lead brand loyalty
• Responding to customer complaints and comments promptly and accurately
• Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

• Manage staff clockings via ERS
• Maintain and understand the system Meat Matrix
• Manage and maintain CCTV cameras
• Ensure availability of physical security guards in store
• Manage the alarm system internally