External Account Manager – Bloemfontein at Pinnacle ICT

Job Purpose

• Manage and grow existing customer accounts through regular communication and relationship building.
• Identify customer needs and provide relevant solutions. Contribute to the growth of the organization by achieving sales targets and establishing new customers. Work closely with the sales team and other departments to ensure customer satisfaction.

Key Responsibilities

•  Achieve monthly sales targets
•  Managing the sales process
•  Maintain existing client base
•  Establish and grow new client base
•  Liaise with clients regularly to maintain relationships
•  Maintain current client database and forecasts
•  Develop sales plan per account
•  Deliver product presentations and entertain clients
•  Generate sales leads and constant follow-up with deals
•  Identify sales opportunities to market products and the company
•  Compilation of all quotations
•  Following up on quotes converting them to orders
•  Attend product training and events
•  Processing and administration of relevant sales documentation
•  Updating backorders and orders received on a daily basis

Requirements
Experience and Knowledge:

•  A minimum of 5 years of sales experience in an External Sales position
•  Previous sales experience within the ICT Distribution industry will be an advantage
•  A minimum of 4 years of working experience within a large corporate entity with ICT Distribution related products
•  Proven track record of sales success (preferably within the ICT Distribution industry)
•  Previous experience selling and working with customers at all levels of an organization including high-profile customers
•  Experience in identifying sales opportunities and using skill set to develop solutions
•  Working experience in a customer service environment
•  Experience preparing and presenting quotations
•  Experience developing sales plans and closing deals

Skills and Education:

•  Matric, preferably with mathematics
•  A tertiary qualification and/or a relevant diploma in Sales, Marketing, or IT will be an advantage
•  Intermediate skills in MS Word, Excel, Outlook, and PowerPoint
•  Proven sales skills/ability
•  Excellent verbal and written business communication skills
•  Good sales presentation skills
•  Able to complete basic calculations (ability to work with numbers)
•  Organized individual who is deadline-driven with good time management skills
•  Excellent interpersonal skills
•  Good attention to detail
•  Developed negotiation skills

Personal Attributes

•  Able to work in a pressured environment, to chase and meet targets
•  Passionate about sales
•  Interested in IT products and technology
•  Interested in continuously learning about technology products
•  Confident, self-motivated, and display a high level of energy
•  Customer service orientated
•  Enjoy collaboration and able to work as part of a team
•  Above average attention to detail
•  Willing to go the extra mile to deliver the exceptional
•  Strong administrative abilities
•  Self-managed