Facilitator (Behavioural Skills) at Momentum Metropolitan Holdings Limited

Role Purpose    

• To design and deliver impactful behavioural (soft skills) training interventions across Momentum Group, enablingemployees to thrive in a dynamic, client-obsessed environment. This role is focused on high-quality facilitation,both in-person and virtually, with a strong emphasis on engagement, conversation management, and translatinglearning into meaningful behavioural shifts.

Requirements    

• Bachelor’s degree in Human Resources, Industrial Psychology, Education, or a related field (preferred).
• 5–8 years of experience in facilitation and training delivery, ideally in corporate environments.
• Proven experience facilitating large in-person sessions and virtual/hybrid learning environments.
• Experience in facilitating training sessions for employees but also at a leadership level.
• Strong command of adult learning and group dynamics.
• Experience using virtual platforms (e.g., MS Teams, Zoom) and digital engagement tools (e.g., Miro, Mentimeter, Kahoot) for learning.

Duties & Responsibilities    
Facilitation of Behavioural Skills Training

• Facilitate high-quality behavioural training across various business units and divisions.
• Deliver training in multiple formats, including large classroom settings, virtual sessions, and hybridenvironments, ensuring learner engagement and retention.
• Create psychologically safe, high-trust learning spaces that encourage participation and open dialogue.

Learning Experience Delivery

• Apply advanced facilitation methods, adult learning principles, and learner-centred approaches tomaximise impact.
• Flex and adapt facilitation style and pace based on audience needs, organisational context, and learningobjectives.
• Use storytelling, real-world examples, and interactive techniques to deepen learning and encourageapplication.

Stakeholder Collaboration

• Work closely with the central Digital and Capability Development team as well as the OrganisationalDesign and Talent teams.
• Close collaboration and partnership with Business Unit HC colleagues to schedule and deliver trainingaligned to strategic priorities.
• Collaborate with learning designers and programme owners to prepare for sessions and providefeedback for content improvement.

Evaluation and Continuous Improvement

• Gather feedback from learners and stakeholders to assess session effectiveness and impact.
• Reflect on facilitation performance and engage in continuous professional development.
• Contribute to the refinement and evolution of behavioural learning offerings.

Competencies    

• Mastery of facilitation techniques and behavioural learning delivery.
• Excellent communication, presence, and conversational agility.
• High emotional intelligence and learner sensitivity.
• Confidence and adaptability in large or complex group settings.
• Ability to manage virtual engagement and technical platforms.
• Commitment to continuous learning and feedback.
• Collaboration and stakeholder engagement.

Deadline:29th August,2025