Facilities Co-Ordinator at Truworths

We are recruiting for a Facilities Co-Ordinator, preferably with retail experience. This position will report to the National Contracts Manager & be based in our Store Design Contracts Department, at our Head Office in Cape Town. This department is key to the success of our business as it is responsible for our store builds across our entire portfolio as well as ensuring that our stores operate optimally.

The ideal candidate will be suitably qualified and experienced, responsible for supporting the daily management and operational functions of the Company’s retail property portfolio. This position offers an exciting opportunity for professional growth and development.

Key Responsibilities    

• Facilitate, track & ensure timeous resolution of all building & plant maintenance related issues in all stores, preparing progress reports and supporting documentation based on interactions with the relevant Property Management Team, the Property Legal Team, the Operations team, the Landlord as well as our Contracts Management team. Maintenance related issues include inter alia water ingress, HVAC, escalators, hoists, fire damage, etc.
• Collaborate with various internal departments, external service providers, and key stakeholders to achieve departmental and project goals.
• Support the implementation of new processes and systems
• Record-keeping and documentation compliance across operational processes.
• Stakeholder engagement with store Operations teams, contractors, and various support departments.

Qualifications and Experience    

• Essential: Matric/Grade 12, NQF 4 in Facilities Management, Project Management.
• Desirable: NQF 5/6 in Facilities Management
• 3 - 5 years’ experience in Property Management or Project Coordination, preferably in a retail property or retail build environment.
• Proficiency in MS Excel.

Competencies    

• Strong organizational and multitasking skills with a keen eye for detail.
• Good technical understanding of the building industry and related trades.
• Understanding of retail property principles.
• Negotiation skills.
• Team player with good written and verbal communication skills.
• Proven ability to work well under pressure and meet tight deadlines.
• Strong problem solving skills to address challenges proactively.
• Resourceful and able to work independently.
• Excellent time management and task prioritisation skills.
• Strong financial and technical aptitude.