CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allow us to expand the self-delivery of integrated facilities ma...
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To oversee the delivery of planned and reactive works across a portfolio of Client site within the contractual SLA and KPI requirements.
To liaise with the various customer contacts to build strong and effective working relationships
To monitor, maintain and update Statutory and Non-Statutory Compliance records and documentation.
To manage the financial aspects of the contract.
To manage all HSE related maters include audits and training
MAIN DUTIES AND RESPONSIBILITIES
To build a strong and effective working relationship with the relevant Client contacts.
To own and control all financial, administrative and commercial aspects of the contract.
To participate in internal and client meetings as appropriate.
To prepare and issue reports as requested by contract management team. Reports include (but are not limited to) :
Weekly WIP review
Open Purchase Orders
Invoice Pool
Financial budget review and monthly accruals
CSI management and contractors’ files & contracts
Jobs Billed in the Month
Monthly Contract Review
Monthly client KPI pack (Monthly Report)
Keeping Cost plan / financial records up to date
To assign PPMs and reactive tasks to the appropriate resources to ensure all tasks are completed within the contractual KPI’s/ SLA’s and track all tasks via the Work Order / CAFM management system (Service Insight).
To review and monitor vendor performance to ensure they deliver good quality of service and value for money
To build a basic understanding and familiarity with site operations in order to better understand Client’s priorities and needs
To carry out all administrative tasks associated with the management of the contract, ensuring auditable trails are maintained. Tasks to include :
Raising monthly submission / invoice to customer
Maintaining records of all maintenance and extra work activities (quotes, service report sheets, POs etc)
Raising of and updating Purchase Orders
Supporting the achievement of service delivery KPI’s by actioning Work Orders
/ Reactive tasks quickly and efficiently
Scanning & filing of service report sheets
Maintaining holiday records
Education
A good basic education is essential, with good levels of Maths and English (or equivalent).
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