Facilities Manager (Greenstone) at Leroy Merlin

Purpose of the Role

• Facilitate maintenance projects, observe and audit the health & safety procedures and activities within the business to ensure the company policies, procedures, rules​ , and legislative requirements are met. In order to support the growth of this new company, we are looking for a Junior Safety/ Facilities Manager based in Boksburg.

Requirements

Key Responsibility

• Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable .
• Ensure self-audits are conducted against operations requirements .
• Monitor and manage the productivity of service providers as per the SLA .
• Maintain hygiene, health, and safety disciplines through the SLA of contractors and service providers. 
• Engage with relevant stakeholders regarding operational matters (Risk, Maintenance, and Safety Leader)
• Liaise with Centre Management/Landlord and maintenance contractors regarding maintenance issues where applicable (security, safety, parking, electricity and water, plumbing, etc.) 
• Ensure exceptional customer service at all times. 
• Ensure efficient and house-keeping disciplines Manage customer interactions, complaints, and requests.
• Enforce and maintain store operational policies, procedures, and processes 
• Implement store policies, procedures, and processes with regard to: 
• Apply key control and access control measures in the store.
• Ensure CCTV footage is reviewed and action findings 
•  Adhere to store processes 
• Comply with OHASA and legal requirements (including hygiene internal audits) .
• Ensure compliance with internal controls (e.g. access and keys) .
• Assist with commercial and operational duties (e.g. weekends, days off) .
• Communicate and train employees and contractors on store operational policies .
• Ensure effective resource/workforce planning and management in line with legislation and people policies .

Requirements

• Grade 12 or NQF 4 equivalent.
• Samtrac certification.
• Some experience in regulatory compliance and reporting.
• First-responder experience and strong communication skills, both verbal and written,
• for reporting and delivering content to the employees.
• Friendly, helpful, confident, and engaging personality
• Proficiency in English.
• Curious and assumes initiative.
• Relationship management.
• Ability to multi-task.
• Any Operations Ad-Hoc duties