Field Sales Specialist at iKhokha

About the Job

Deal Breakers: 

• Minimum 3 year’s Field/Outbound Sales experience
• Previous exposure working within merchant services or banking sector is advantageous
• Excellent communication skills both verbal and written                                 
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM                 
• FICA training advantageous                                                                  
• Valid driver’s license and own reliable transport is essential

Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• High sales focus and customer orientation.
• Advanced knowledge of Sales funnel & Pipeline management.

What would you be responsible for: 

• Prospect and canvass for new customers in targeted areas and targeted industries
• Sales calls from warm leads from various marketing channels and activities  
• Post-sale call and follow ups, logging all activity and demos with clients                          
• Promotional or new product upsell/cross sell/service calls    
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company sales and demo targets are achieved on a monthly & quarterly basis                     
• Complete feedback loops as required which includes Swarm and demo feedback to SDR     
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.            
• Sign-up merchants and assist them with FICA documentation required
• Facilitate warmed leads with sign up process and documentation      
• Complimentary follow up visits to larger clients                    
• Uphold company standards and values at all times when representing the brand       
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management               
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Matric