Field Service Technician - Cape Town at Wärtsilä

Your role and responsibilities:

As a Field Service Technicians, your daily duties include but are not limited to:

• Perform maintenance and repair jobs in relation to other products of Wärtsilä corporation
• Fulfil tasks given by the Field Service Team Leader
• Use & maintain shop & field tools in accordance with good mechanical-work practices
• Prepare & submit parts requisitions as required
• Maintain current individual time sheets & expense records to support the timely invoicing of jobs to customers
• Maintain a professional appearance & conduct
• Maintain the quality & efficiency of mechanical work performed (as measured by warranty costs), & in accordance with manufacturers specifications & ISO procedures
• Accurate & timely care of Wärtsilä specialty tools (field & shop) used to perform service work
• Ensure customer satisfaction with job performance through positive interactions with customers
• Conform with & abide by all regulations, policies, work procedures & instructions
• Conform to all safety rules & use of all appropriate safety equipment
• Adopt a pleasant, adaptable attitude to assist Company staff with any "ad-hoc" duties that may be required
• Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs
• Promote Wärtsilä Products and Services.

Requirements for the position:

• Qualification: Qualification/trade certificate relevant to the industry and position
• Experience: 3-5  years in a similar position with value adding experience
• Must reside in Kenya, Mozambique and Cape town– willing to relocate