File Store Assistant at CBRE Excellerate

Main purpose / objective of the position:

• Perform all Electronic Imaging Process activities & duties at the Sanlam Contract.

Decision making authority:

• Has the authority to execute all Key Performance Areas as stated on this form.

Experience / Education:

• Grade 10
• 1-2 Years’ experience in Electronic Imaging Processes.
• 6–12 Months experience in File Store Activities.

Technical knowledge of Electronic Imaging Processes:

• Preparation of documents (Identify the different documents to be scanned).
• Scanning of documents (Operator on EIP Machines).
• Indexing of documents (Document Indexing Identification Codes).

Computer Literate:

• JHH – IA Compatible Scan Module.
• JHH – IA Compatible Index Module.
• INPUT ACCEL Software/System.   

Document Management process knowledge (Operational).
Document Management policies (Administrative).

Key Performance Areas:
Preparation of documents to be scanned:

• Determine accuracy of policy number and documents to be scanned.
• Sorting & Identification of documents to be scanned.
• Sorting & Identification of documents not to be scanned.
• Correct insertion of Patch Pages.

Scanning of Documents:

• Operating the scanning machines according to scanner guidelines.
• Liaise with preparation team members about priority list as per SLA.
• Scanned documents as requested by preparation members.

Indexing of Documents:

• Index documents as received from scanning queues.
• Accurate identification of documents manually and electronically.
• Adhere to the Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position
• Any reasonable action requested by management.

Competencies required:

• Output & Result orientation.
• Accuracy, Drive, Willpower and Consistency
• Attention to detail.
• Ability to work under pressure.
• Initiative and problem solving.
• Must be reliable.
• Planning & Organising.
• Judgement ability.
• Client Service orientation.
• Ability to communicate with all levels team members.
• Excellent interpersonal skills.
• Quality Assurance.
• Business Awareness.