Job Description To deliver best in class finance operations (record to report, order to cash, purchase to pay) in the Africa & Middle East Finance Shared Service Centre (FSSC) based in Johannesburg
Key Responsibilities Key accountabilities and decision ownership: (8 or 10 max)
- Direct accountability for the FSSC in Johannesburg
- Partner with Africa, Middle East and group finance teams, supporting them on improving financial performance and creating an efficient financial operating model
- Deliver customer, colleague & supplier centric FinOps processes and process experiences
- Deliver operational efficiencies by identifying and implementing opportunities for simplification and standardization of procedures.
- Partner with VP Financial Accounting, Reporting and Control to improve internal control environment to efficiently monitor transaction risk and financial exposure
- Deliver continuous process improvements through an operational / customer excellence framework Skills, know-how and experience:
Must have: (5 or 6 Max)
- Strong communication, influencing & coaching skills
- Experience of managing senior in-country finance stakeholders as customers
- Experience of running operational finance teams (RTR, PTP, OTC)
- Experience of delivering successful finance transformation initiatives
- Experience of Agile management of operational teams
- Innovative, open minded approach to finance process change
Preferred: (2 or 3 Max)
- Good understanding of Sage X3
- Experience of process innovation practices such as Design Thinking
Technical / Professional Qualifications
- Accountancy qualification required
Key performance indicators: (3-5 Max)
Customer, colleague and supplier sentiment – NPS
Financial benefit – working capital, cashed efficiencies
Time Saved – Non Cashed Efficiencies Direct Reports
- Africa & Middle East OTC, PTP and RTR leads
Budget Owned
Africa & Middle East Finance Shared Service Centre
Key stakeholders: EVP Finance Operations & Control, VP Finance Operations, European FDs, Directors of FinOps SSCs, Global Process Owners, IT Business Partner, HR Business Partner, Business Operations Portfolio Director and Project Managers