Front of House Manager - Somerset West at Faircape Group

Specific duties include, but is not limited to the following:

• Manage meal reservations, seating arrangements, and ensure cleanliness of tables, cutlery, and glassware.
• Oversee beverage service, including special occasion cocktails and attentive wine service.
• Manage waiter schedules, shifts, and replacements, verifying hours and handling feedback.
• Ensure staff are well-trained on company policies and procedures.
• Supervise meal and beverage service in the clubhouse and healthcare facilities with waiter support.
• Coordinate afternoon tea and cake service, collaborate with bar staff, and handle daily cash reconciliation for the bar and coffee shop.
• Ensure accurate billing and maintain a safe, hygienic environment in line with company standards.
• Assist the Village Manager with event setups, themed lunches, and special functions. 
• Welcome residents, assist with event setup and breakdown and ensure the patio umbrellas are opened during favourable weather conditions and properly folded at the conclusion of each day. 
• Conduct daily inspections of clubhouse equipment, lighting, and temperature settings; report discrepancies to management.

Qualifications:

• Tertiary qualification in Hospitality advantageous

Experience: 

• Proven experience in the hospitality industry and/or similar environment
• Knowledge of serving etiquette and basic wine knowledge