Front Office Supervisor at Radisson Hotel Group

We seek to appoint a Front Office Supervisor who meets these criteria.

• 2 Years’ Experience in a Receptionist role in a similar operation
• 3 years of broad-based hospitality industry experience
• A minimum of Matric
• Must Display absolute passion for Guest Service
• Possess and outstanding aptitude for Front Office
• Must be able to work shifts
• Effective leadership skills and strong team building capabilities
• Assertive, dynamic and the ability to consolidate the entire Front Office Department, operate an profitable, productive and efficient operation
• Flair for the different clientele and the ability to respond to every guest need
• Flexibility and hands on approach an inherent requirement
• Excellent communication skills and guest service skills essential
• Must be computer literate- minimum MS Office, Excel, Internet and Opera
• Must have a good Yes I Can! Attitude
• Good organizational skills with an eye for detail and accuracy
• Micros experience would be advantageous
• Knowledge and management of guest ledger
• Able to handle guest walkover procedure & process
• Impeccable attendance and no disciplinary record in the past 12 months