Fund Administrator at Apex Group

Summary of the position 

• The successful applicant will be responsible for delivering the administration requirements of our Private Equity (SA) clients in line with the service level agreements. This includes client service management and providing support to the onboarding team.

The roles and responsibilities of the successful candidate are as follows:

CLIENT ONBOARDING

• Obtain an in-depth understanding of the client’s fund documentation.
• On-board the relevant investor and fund static data onto the platform.
• Set-up (and maintain) the reporting templates for a portfolio of allocated clients.

BANK ACCOUNT MANAGEMENT

• Opening of client bank accounts at the chosen banking institution.
• Maintain the authorised signatory list, both internally and externally for each of our clients including the PERE authorised signatory list.
• Attend to and manage the payment process.
• Maintain the users for the online banking platform, both internally and externally for each of our clients.

INVESTOR SERVICES AND TRANSFER AGENCY

AML/KYC:

• Collate and review the required AML/KYC documentation of prospective investors of our clients, in line with the requirements of the country of domicile of the fund.
• Where applicable, liaise with transfer agency teams within other jurisdictions to manage and facilitate AML/KYC sign-off and acceptance of investors into the fund.
• Perform investor continued AML/KYC as per the risk rating.
• Responsible for the timely delivery of all investor communication and reporting, in line with the agreed SLA’s.
• Respond to investor queries within the required SLA.
• Manage / facilitate investor transactions (subscriptions, redemptions, transfers, capital calls or distributions).
• Maintain investor static data.
• Liaise with the investors.

CLIENT MANAGEMENT

• Perform, regular client operational calls for an allocated portfolio of clients and provide client feedback to management and the rest of the team.
• Liaise and build relationships with other relevant internal teams to ensure a seamless delivery of services to our clients.
• Liaise and build relationships with our clients.

REGULATORY FATCA/CRS:

• Perform initial and continued due diligence, for review by the Administration Leaders.
• Maintain static data in relation to FATCA/CRS.
• Prepare the annual report for review and submission by the Administration Leaders.
• Assistance with any other regulatory and/or reporting requirements that may arise.

OTHER TASKS

• Ensure accurate billing information is provided to the relevant staff member who is responsible for billing within the set deadlines
• Any other ad hoc tasks
• Deal with all internal client administration requirements
• Ensure all the PERE processes are adhered to within the relevant client and internal SLA.

Skills requirement:

• A good understanding of various Private Equity Fund structures and the administration of these structures.
• Highly organized, efficient and professional with excellent administrative and organizational skills.
• Sound knowledge and understanding of back-office systems. Investran, eFront and Paxus is beneficial.
• Demonstrated ability to work in a pressurised environment.
• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business.
• Be familiar with Funds services controls and procedures to ensure compliance and minimise risk.
• An ability to constantly challenge and look to improve the daily operation.
• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business.
• Have a practical hands-on approach and the ability to ‘get things done’.
• Be able to communicate clearly with staff and senior management.
• Work collaboratively and effectively within the Private Equity (SA) team as well as other departments within APEX.

Personal characteristics:

• A real ‘can do’ attitude and thrives in an environment of opportunity, confidence and hunger for growth.
• Sets and achieves very high levels of performance and continually strives for personal improvement in all that they do.
• Has the ability to challenge decisions and frameworks, but also the ability to accept and implement decisions as instructed from a higher authority and to work within established frameworks to achieve desired results.
• Will take accountability for their actions.