General Manager - Home Pricing at MTN

Responsibilities

The General Manager – Home Pricing Lead will be responsible for the following:

Strategic Leadership and Development

• Drive the strategic direction for home pricing, financial modelling, and business intelligence initiatives, ensuring alignment with the Group's vision and market dynamics 
• Lead cross-functional teams to implement financial strategies, fostering collaboration between marketing, sales, technology, and other departments to and maximize profitability
• Monitor and analyse market trends to inform strategic decisions, ensuring the home business remains competitive and responsive to changing customer needs
• Assist MTN Group Home Leadership in the development of long-term growth plans, identifying new market opportunities and designing broadband solutions catering to evolving customer needs

Financial Modelling & Business Case Development

• Build and own end-to-end financial models from ground up, covering unit economics, DCFs, payback, and scenario simulations across FTTH, FWA, and satellite propositions
• Lead the development of business cases for new home market entries, product launches, and infrastructure investments
• Collaborate with cross-functional teams to monitor unit economics, customer acquisition costs (CAC), payback periods, and long-term value (LTV) to ensure commercial viability

Pricing Strategy & Revenue Optimization

• Design and implement innovative pricing strategies that enhance market competitiveness and drive revenue growth for home services
• Guide Opco teams in tailoring offers based on market realities while protecting margins and brand positioning
• Recommend pricing and cost adjustments based on financial performance, competitive, market dynamics and strategic priorities to maintain market relevance
• Business Intelligence & Performance Reporting
• Translate complex financial and performance data into actionable insights that inform pricing strategy, portfolio optimization, and revenue growth opportunities across home product lines
• Build and manage the Home BI and reporting ecosystem to track key commercial, operational, and financial KPIs including gross adds, churn, ARPU, CAC, CLV, and payback
• Enable data democratization and consistent performance tracking to drive actional insights by implementing group-wide reporting frameworks, dashboards, and governance protocols

Opco Support & Operational Enablement

• Serve as a strategic partner to Opco Home teams by providing toolkits, financial models, pricing templates, and performance diagnostics
• Conduct regular performance reviews with Opco counterparts to monitor execution and recommend course corrections
• Facilitate knowledge transfer, best practice sharing, and local capability building in financial planning and analytics across Opcos

Commercial Sustainability & Optimization

• Continuously evaluate the health and scalability of the home business model using insights from BI and market feedback, identifying levers for margin improvement and cost efficiency
• Propose and lead initiatives to improve margins, enhance customer lifetime value, and optimize spend, and increase profitability across Home Business value chain
• Spearhead risk analysis & anticipation to business case assumptions through continuous feedback loops and implement proactive strategies to ensure long-term profitability and scalability

Team Leadership & Stakeholder Alignment

• Serve as a key advisor to the Group Leadership on Home financial performance, pricing strategy, and economic trade-offs
• Embrace a startup mindset to architect the home finance, BI, and reporting function from scratch
• Inspire a culture of innovation, agility, and commercial ownership within the Pricing and BI team
• Work closely with OpCos to localize strategies while maintaining group-level alignment 
• Collaboration (Formal and Informal Relationships)

Formal Relationships:

• Group Home Commercial, Technology and Network, Regulatory & Compliance Teams & respective functional leads
• Opco Home Commercial, Finance and BI/Reporting teams and respective functional leads

Informal Relationships:

• Vendor/OEM Finance SPOCs, BI Tool Providers (As applicable)

Qualifications

Education:

• Bachelor’s degree in finance, Engineering, Economics, or a related field
• Master’s degree (MBA) or similar postgraduate qualifications is highly desirable

Experience:

• At least 12 years of experience in Finance, Pricing, Financial Planning & Analysis or Business Intelligence with at least 4-5 years of leadership experience within telecom, technology, or digital services industry
• Proven hands-on experience in financial modelling, data analytics (Excel, SQL, Power BI), driving actionable insights and strategic planning
• Demonstrate proficiency in Excel-based modelling (e.g., CLV models, payback analysis, commercial business cases)
• In-depth knowledge and experience in developing financial frameworks and business cases in the Home/Fixed Broadband segment
• Track record in working in greenfield or transformation environments, with ability to build and scale from scratch
• A strong exposure to African or emerging markets, with an understanding of consumer behaviour, market challenges, and localization needs
• Experience working in cross-functional, matrixed environments, influencing senior stakeholders, and mobilizing execution across diverse teams

Core Competencies:

• Financial Modelling & Unit Economics
• Home Pricing & Revenue Optimization
• Financial Forecasting & Scenario Simulation
• Cost Structure & Margin Analysis

Apply Before 08/07/2025