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  • Posted: Nov 18, 2019
    Deadline: Not specified
  • Gone are stuffy hotels and rigid rules. We’ve taken care of the essentials, like free high speed WiFi, manning the bar, and showcasing the best local flavors in the OUIBar +KTCHN; so that you can focus on creating a better trip. Our unique model means you’re in control. From keyless entry, to requesting extra pillows. Use the app to get what you ...
    Read more about this company

    General Manager

    • Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
    • Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
    • Develops and implements strategies where key hotel metrics are identified, communicated and delivered
    • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
    • Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
    • Builds and maintains effective working relationships with all key stakeholders and business partners
    • Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
    • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements Of The General Manager

    • Proven experience in general management with strong problem-solving capabilities
    • Excellent leadership skills with a hands-on approach and lead-by-example work style
    • Commitment to exceptional guest service with a passion for the hospitality industry
    • Ability to find creative solutions, offering advice and recommendations
    • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    • Experienced in using IT systems on various platforms
    • Strong communication skills

    Method of Application

    Interested and qualified? Go to Radisson RED Cape Town on to apply
  • Send your application

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