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  • Posted: Nov 18, 2019
    Deadline: Not specified
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  • Gone are stuffy hotels and rigid rules. We’ve taken care of the essentials, like free high speed WiFi, manning the bar, and showcasing the best local flavors in the OUIBar +KTCHN; so that you can focus on creating a better trip. Our unique model means you’re in control. From keyless entry, to requesting extra pillows. Use the app to get what you ...
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    General Manager

    • Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
    • Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
    • Develops and implements strategies where key hotel metrics are identified, communicated and delivered
    • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
    • Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
    • Builds and maintains effective working relationships with all key stakeholders and business partners
    • Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
    • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements Of The General Manager

    • Proven experience in general management with strong problem-solving capabilities
    • Excellent leadership skills with a hands-on approach and lead-by-example work style
    • Commitment to exceptional guest service with a passion for the hospitality industry
    • Ability to find creative solutions, offering advice and recommendations
    • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    • Experienced in using IT systems on various platforms
    • Strong communication skills

    Method of Application

    Interested and qualified? Go to Radisson RED Cape Town on harri.com to apply
  • Send your application

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