General Manager - Sandton at Dentsu Creative

Job Description:

Key Aspects of the role:

• Creating and implementing growth strategies with the Managing Director
• Supervising employees and other managers
• Create quarterly and annual sales forecasts presented to the MF/FD
• Creating and managing budgets
• Create strategic proposals to promote services
• Oversee recruitment and training
• Setting key performance goals
• Business Development
• Developing marketing strategies
• Hiring employees
• Overseeing daily operations
• Suggest improvements for employees

Objectives of this role

• Develop strategic plan for optimized productivity
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
• Adhere to company standards for excellence and quality
• Seek out opportunities for expansion and growth by developing new business relationships
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
• Escalate any issues or concerns to the Managing Director timeously

Required skills and qualifications

• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans and proven track record of revenue growth
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business management or related field
• Experience in conducting performance evaluations
• Working knowledge of human-resources processes
• 8-10 Year’s experience in a similar role in a Creative Agency
• Strong background in managing cross functioning teams
• Calm, methodical and solutions-driven mindset