The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
Read more about this company
Oversee the integrity of contract administration, ensuring that membership agreements are correctly processed, assessed for affordability, and aligned with compliance requirements.
Manage clients’ financial accounts with the Group from their membership in caption, including charging fees, receipting payments, and implementing arrears recovery strategies
Develop and implement effective collection strategies and policies to minimize outstanding debts
Ensure compliance with relevant South African regulations, including the National Credit Act and FICA Act throughout the collections and contract administration processes
Analyze collection data to identify trends and areas for improvement
Report key metrics to the Executive team and Directors
Develop and manage the collection department budgets, forecasting expected recovery rates and potential challenges
Lead, mentor and develop the team of collection consultants to achieve departmental goals
Handle escalated customer disputes and complaints, negotiating payment arrangements when necessary
Work closely with other departments to ensure seamless communication and coordinated efforts
Position Requirements:
Bachelor’s degree in finance, business administration, or a related field
Industry experience would be advantageous
Ability to work collaboratively across departments to enhance processes and compliance
Excellent analytical, communication (written & verbal), as well as negotiation abilities
Strong leadership and team management skills, with experience overseeing managers and large teams
Deep understanding of financial data, ability to interpret trends and make data-driven decisions
In-depth knowledge of South African credit and financial regulations, including the National Credit Act and FICA
Extensive experience in a Senior collections role, preferably in the industry, with a proven track record in managing and reducing outstanding debts
Excellent administrative skills & high level of computer literacy
Gmail
Yahoomail