Growth Manager at Flash Group

Description

The newly created role is responsible for growing the gratitude platform agent network by engaging, recruiting and activating prospective service attendants. The candidate will have a sound understanding of the functionality of the platform in order to educate and empower service agents. The candidate will be responsible for delivery sustainable, high quality and cost- effective agent acquisition plans.

RESPONSIBILITIES:

• You will be high customer- centric, analytical and data- driven in your approach.
• Focus on “test and learn” across all touchpoints to continuously improve how we attract new and retain existing users.
• You will define, implement and own the service attendants’ acquisition and activation strategy for the gratitude platfom.
• You will need to push a variety of experiments into AB testing, conversion strategy and data analysis.
• You will required to feedback on insights into more efficient ways of working to optimise the acquisition process.
• It will be your responsibility to monitor performance and measure effectiveness and suggest adjustments to your line manager accordingly.
• With the support of your line manager you will be responsible for developing retention strategies.
• Leverage corporate partnerships to improve mass base acquisition strategies.

Requirements

MINIMUM REQUIREMENTS:

• Relevant tertiary qualification
• No minimum experience necessary- we are looking for a energised, passionate young graduate with an entrepreneurial mindset with a keen interest in growing businesses.
• Have an agile approach to work and thrive in a fast- paced environment.
• Driver’s license and own car
• Computer literate
• It would be great if you also have:
• A demonstratable understanding of and deep curiosity for helping others in need. Enabling them to create alternative income sources empowering them to grow.
• Quantitative background with an ability to visually communicate insights informing key business decisions.