Head of Department - Loss and Prevention (Little Falls) at Leroy Merlin

Description:

• Reporting to solid line Store Leader and dotted line Risk & Loss Prevention Leader.
• Managing day to day shrinkage and losses.
• Assist in training and development of the external security guards.
• Investigate all topics pertaining to shrinkage and losses
• Draft shrinkage and loss prevention plans in conjunction with HODs
• Investigating top 20 shrinkage SKU in the store.
• Investigate loss/shrinkage incidents and completion of Incidents reports.
• Ensuring that various departments maintain a good housekeeping practice. 
• Must have a knowledge of shrinkage and losses management.
• Implement cost saving strategies
• Attending Shrinkage and Losses Disciplinary matters.
• Must be able do the comprehensive Risk Assessments and evaluation.
• Preparing weekly and monthly reports.
• Leading the weekly, monthly shrinkage meetings in store.
• Audit and maintain internal controls and procedures.
• Provide training in internal controls and procedures where needs are identified
• Maintain a safe working environment (according to safety policy and procedures).
• Adherence to any reasonable order and instructions.
• Oversees Loss Prevention Program by providing leadership and guidance to various departments.
• Implementation of methods to successfully execute shrinkage & loss prevention programs.
• Review operational execution of the shrinkage programs, physical security standard, operational processes that impact shrinking, and compliance of company policies.
• Review Loss Prevention metrics for unfavourable trends and ensure appropriate actions are in place to prevent losses.
• Ensure timely investigation of all theft and fraud impacting Leroy Merlin stores.
• Frequently conducts developmental conversations with direct reports.
• Proactively mentoring, developing and guiding staff to perform efficiently and effectively.
• Reduces employee turnover through creating a positive work environment and staff empowerment.
• Establishing excellent relations, proactive problem resolution, and keenly tracking store issues.

Requirements
Minimum requirements:

• Grade 12 Senior Certificate
• Experience in a similar role will be advantageous
• Must have a good knowledge of retail, loss prevention and shrinkage 
• Energetic individual with a passion for retail who is able to operate within a team
• Good admin and computer skills due to the requirement for analysis and reporting
• Must be able do the comprehensive Risk Assessments and evaluation.
• Risk Management Qualifications will be advantageous

Personal Attributes:

• Computer Literate (MS Office, Email and Internet)
• Able to work under pressure
• Able to work flexible hours
• Self-motivated
• Team Player